Electronics

[Ms Nixie]

I started to have problems connecting to the WiFi at the gym last week.  I noticed that I would have to restart my phone to connect and then it would not stay connected.  I reset the WiFi and now it won't connect at all.  Not having an issue at home and the gym is the only place I connect to a WiFi.  Any ideas?

[Kachina624]

@Ms Nixie. See if this thread from June will help you.

https://community.qvc.com/t5/Electronics/Tracfone-Moto-G-Stylus-5G-quot-No-internet-quot-Solution/td...

[Ms Nixie]

@Kachina624 -  Thanks, that is not the problem I having right now.  I did have that problem and that did fix it.  I am about ready to go back to my old phone. 

[Mz iMac]

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@Ms Nixie wrote:

 Not having an issue at home and the gym is the only place I connect to a WiFi.  Any ideas?

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@Ms Nixie  Sounds to me the gym is the issue.  You can check by standing near a window to check for wi-fi signal or check in their parklot.  If you get a signal, it's the gym.

Ask around the gym to see if others are having the same issue.  Also, ask the gyms management.

[Ms Nixie]

@Mz iMac - Thanks I will try that.

[Ms Nixie]

@Kachina624 @Mz iMac - It seems spotify was causing the problem with WiFi.  Thanks for helping me. 

[Mz iMac]

@Ms Nixie   for providing an update.  It may help others who are experiencing the same issue.

[Ms Nixie]

@Mz iMac  At first I thought it was the new earbuds, so I switch to another pair and noticed that I still will lose connection with the WiFi.  My phone stayed connected to the WiFi as long as I didn't use Spotify.  I uninstalled and reinstalled Spotify now is works great.