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04-06-2012 01:50 AM
I'm hoping some tech savy folks can solve this mystery for me. I just got the new Ipad a few weeks ago and this is my first Ipad and experience with IOS5 or any mobile device. I'm wondering why I can't see the Q product videos on Ipad that I see on my Windows laptop. They don't even show up as ever being there. Is it because of the flash player that I keep hearing about and it can't read or something? i don't see them on the special QVC app either. Thanks in advance for any insights! I really miss seeing the videos if I'm looking at an item.
10-21-2016 04:56 PM
I am having the same problem. I was able to view them before no problem. Suddenly today I was no longer to see them from my iPad. So irritating !!! I don't know how to fix it. I'm thinking Q has done some kind of up date. Please help
10-22-2016 06:29 AM
My iPad videos play okay, but since Friday they have no sound. CS said there is a button on the side of the picture that has to be adjusted, but I have never seen it.
10-22-2016 08:19 PM
I could view them yesterday when the OP first asked, but there was no sound. Today the sound is fine. I changed no settings, didn't adjust anything on the video page.
Much of the time it's a QVC issue and if you just wait long enough it fixes itself, so to speak.
10-22-2016 09:42 PM
Hello,
I am having audio problems on my laptop, since friday. videos play a few sceconds
thenstop no sound, tried different browsers, clearing cookies, IE works fine with HSN
audio/videos and other audio video sites, don't think it is on my end.
queen betty
10-23-2016 06:43 AM - edited 10-23-2016 06:44 AM
Me too and I'm also on a laptop. Can watch videos anywhere else, just not here for longer than exactly 9 seconds on every item I've tried.
Yet Mod insists the videos are working fine on Q's end......wrong!
06-17-2017 10:39 AM - edited 06-17-2017 10:40 AM
I'm having the same problem. Firefox say it's an unsecured site. There is
no Https://
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