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12-24-2019 11:20 PM - edited 12-24-2019 11:26 PM
after I write a post, the send button I can't access it's way below the
box I'm writing in. using the scroll up and down button doesn't faze it either
I have to hit 'preview' to get to the 'send' button.
Just got a new Mac Air for xmas. is it because of the smaller screen ?
using Mojave OS
12-24-2019 11:43 PM
@SharkE. It sounds like something needs to be adjusted.
Call tech support. Screen size doesn't matter.
12-24-2019 11:50 PM
I noticed when I clicked on HTML the send was more visible, why, I don't
know. Never use tech support you can't understand them and they want to switch you to somebody who wants to charge you by the minute.
12-25-2019 12:14 AM
@SharkE Do you have Apple support? The service is excellent. Also, you might want to check on upgrading to Catalina the new OS.
12-25-2019 10:01 AM
@SharkE If you call Apple Support for a MacBook Air the person you speak with will be in the United States and easy to understand. They will not transfer you or charge you for the call. I have done this quite a few times.
12-25-2019 11:14 AM - edited 12-25-2019 08:21 PM
Hi, @SharkE! I can't think immediately of a specific cause of the kind of display problem you describe, but I'd test first for a browser issue. If you're using Safari, please consider Chrome or Firefox to see if you get a different result because this website works much better with those and has a history of more troubles with Safari. Also, I agree -- strongly -- that the Apple support is US-based, normally extremely easy to communicate with, and no transfers and tricky charges. Hope you get this resolved easily. Merry Christmas, Happy Holidays, everyone!
12-26-2019 04:23 PM
Does this happen when you are writing an email, or is this like a blog post?
12-27-2019 10:28 AM
only happened in here, but, I solved it when I hit 'enter full screen'.
Yay !
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