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Valued Contributor
qualityshopper
Posts: 748
Registered: ‎12-04-2011

What does the message "no PDK base URL could be detected" mean?

‎03-25-2014 11:37 PM

I just tried to watch, unsuccessfully,an episode of an NBC tv series on Chrome and got this message: "The page at player.theplatform.com says: No PDK base URL could be detected. Asynchronous load of PDK requires a tp: base Url meta tag." I tried to find out what this means but didn't really come up with anything, except to try using the incognito window on Chrome, which worked. Does anyone know what this message means? Thanks.

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Valued Contributor
TootyJane
Posts: 580
Registered: ‎03-14-2010

Re: What does the message ""no PDK base URL could be detected"" mean?

‎03-26-2014 01:18 AM

Not exactly sure what it means but I would try updating your Java. HTH
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glb613
Posts: 3,442
Registered: ‎03-09-2010

Re: What does the message ""no PDK base URL could be detected"" mean?

‎03-26-2014 07:33 AM

Try a different browser.

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dooBdoo
Posts: 17,606
Registered: ‎06-27-2010

Re: What does the message ""no PDK base URL could be detected"" mean?

‎03-26-2014 08:18 AM

It's a problem with thePlatform streaming video. I don't know much about it, but it's likely to be a problem with your browser plugins or add-ons (extensions). That might explain why it works in incognito mode.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
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