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Contributor
Posts: 46
Registered: ‎02-23-2013

STILL videos not working!  VERY frustrated!  DO NOT LIKE ALL THE NEW CHANGES

TO THE WEBSITE!!!!!!!

Guess HSN  is calling my name, if not fixed!

queen betty

Frequent Contributor
Posts: 142
Registered: ‎04-19-2010

Re: VIDEOS STILL NOT WORKING

@queen Betty, me either. I've been posting for days along with many others and have been ignored. Many have called customer service and still no answers. You would think they would address this somewhere so we at least know they are working on it.

Respected Contributor
Posts: 2,368
Registered: ‎06-15-2016

Re: VIDEOS STILL NOT WORKING

I'm wondering if this is still a result of the problem with the "hackers" on Friday? I had a terrible time after Friday...finally I saw the news saying hackers were flooding something called DNS, which effected anything run by computers!

Never underestimate the power of kindness.
Honored Contributor
Posts: 20,143
Registered: ‎04-18-2012

Re: VIDEOS STILL NOT WORKING

I watched one this morning, so it's working. Are you on a tablet or computer? Is it possible you need to update flash? Have you restarted your device and cleared all cookies?

Don't Change Your Authenticity for Approval
Frequent Contributor
Posts: 142
Registered: ‎04-19-2010

Re: VIDEOS STILL NOT WORKING

@jaxs mom, Hi there, yes, we have all done all that. Many are having issues. The posts are spread out over three different forums. Thank you for replying. Spikeys mom

Contributor
Posts: 46
Registered: ‎02-23-2013

Re: VIDEOS STILL NOT WORKING

10-25-2016

VIDEO STILL NOT WORKING, wish SOMEONE from IT dept. would reply, to

let us know they are at least working on this problem. can't be on our end,if so

many of us are having problems.

queen betty