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Respected Contributor
Posts: 4,575
Registered: ‎01-13-2012

My son broke the screen on his tracfone.  We activated one of our old phones and his # transfered over.  Without his screen, we obviously cannot use Transfer Wizard to move his contacts to the new phone.  Is there another way to transfer the contacts from the broken phone to the new(used) one?  The phones are LG.

Honored Contributor
Posts: 78,245
Registered: ‎03-10-2010

Re: Tracfone question

[ Edited ]

@bargainsgirl.  Are his contacts on any computer or tablet?  If so, the wizard could be downloaded onto that device, then transferred just like you'd do with a phone.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

@bargainsgirl,  if his settings in the broken phone were set so contacts are linked to his email account, then they're stored 'in the cloud' and he will be able to access them from the new phone, or any device that is capable of going to his email.

 

No transfer involved, they'll just be there in the new phone as long as he sets it up with the same email address.

 

I hope someone else can help you if contacts are set to only be stored in the (broken) phone itself.

Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

When my nephew pulled me into the pool with my phone in my pocket it was completely dead , but when I got a new phone and put in my g mail addy it transferred all my info from out in the cyber cloud, including my contacts.