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03-07-2016 07:50 PM
@Jordan2 - You used to be able to do this, but Tracfone stopped it some time ago (back in 2015 or 2014?). It was because a lot of people would buy these bundles that Tracfone did as a special deal for QVC and HSN just to get the minutes (for less than they would pay for the card or even the phone).
Now, I believe they even spoke to it in the presentations, the minutes and days of service stay with the number.
There may be a way you could make a case for them to transfer your existing service and minutes, if you contacted them and made sure your old phone was deactivated, but I'm afraid it would be up to them. The only other thing you could do is use up what you have left on your old phone/number, then activate the new one.
03-07-2016 08:43 PM
@Jordan2 wrote:Am I correct in thinking even if you have time left on your current Tracfone you can activate the phone now and the time you have left will just be added to the new phone? The same goes for any minutes you have left, they rollover. I did wonder, I have a Tracfone with a different number that I no longer need. I have a lot of minutes left on it. Can you transfer minutes from one phone (different number) to another phone?
You may be able to get a new SIM card for the phone. I did this once. Where I bought a bundle, the LG800 I believe, and I hated the phone. I was going to use it as my secondary phone. I had the old Samsung S390G sitting in my drawer so I asked Tracfone if I could switch my number and minutes to from the LG to the Samsung and they sent me a new SIM card for it. Tracfone has a live chat feature on their website, under the email us section, you could ask them about your phone and see what they say.
03-08-2016 09:48 AM
03-08-2016 10:49 AM
Moonlady...I hate that swipe , too! How did you set it to answer with the home button??? TY!
03-08-2016 11:21 AM
@Venezia wrote:@Jordan2 - You used to be able to do this, but Tracfone stopped it some time ago (back in 2015 or 2014?). It was because a lot of people would buy these bundles that Tracfone did as a special deal for QVC and HSN just to get the minutes (for less than they would pay for the card or even the phone).
Now, I believe they even spoke to it in the presentations, the minutes and days of service stay with the number.
There may be a way you could make a case for them to transfer your existing service and minutes, if you contacted them and made sure your old phone was deactivated, but I'm afraid it would be up to them. The only other thing you could do is use up what you have left on your old phone/number, then activate the new one.
You can still transfer your current number to the new Tracfone - wouldn't the time/minutes/etc transfer with the number?
03-08-2016 04:20 PM
03-08-2016 06:50 PM - edited 03-08-2016 06:52 PM
@FranCNY wrote:
@Venezia wrote:@Jordan2 - You used to be able to do this, but Tracfone stopped it some time ago (back in 2015 or 2014?). It was because a lot of people would buy these bundles that Tracfone did as a special deal for QVC and HSN just to get the minutes (for less than they would pay for the card or even the phone).
Now, I believe they even spoke to it in the presentations, the minutes and days of service stay with the number.
There may be a way you could make a case for them to transfer your existing service and minutes, if you contacted them and made sure your old phone was deactivated, but I'm afraid it would be up to them. The only other thing you could do is use up what you have left on your old phone/number, then activate the new one.
You can still transfer your current number to the new Tracfone - wouldn't the time/minutes/etc transfer with the number?
Yes, but I was answering the question of transferring the minutes/etc. from a different number to a new number. That's why I said that the minutes stay with the number now.
If you have an existing Tracfone with service and minutes left on it, and you want to upgrade (or just switch) to a new phone and are happy to keep your current number, no problem!
03-08-2016 07:15 PM
I also have the ultimate 2. Would you please tell me how you put specific people/texts to different colors on the home button. I can't seem to figure it out. It just seems I check the colors and if I uncheck then the color goes away, doesn't give me an option.
There is a title Downloaded apps at the bottom, which I haven't downloaded any, but it is checked.
I have the home button set to answer phone too, alot easier.
Thank you for any assistance you can give me!
03-08-2016 08:04 PM
03-08-2016 09:10 PM
moonlady...thank you so much! I have it working now! I would have never ever figured that out myself, lol!
Thank you again!
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