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12-28-2019 08:01 PM
I have been using Tracfone for 10 years and have never had a reception problem until this week. Tracfone is migrating all of its calls to the VOLte system, and about 20% of my calls would not go through. I would dial and nothing would happen.
I called Tracfone and the automated diagnostic/reprogramming system fixed the problem in about 2 minutes. When I got through to customer service, they basically told me this will pass soon.
So if your reliable Tracfone suddenly acts strange, give them a call and choose technical support from the menu.
12-28-2019 08:24 PM
Tyvm for the alert..
.Just in case it should happen to us!
12-28-2019 08:37 PM
I don't have one, but my niece does and loves hers. I will be sure to pass along this info. Upgrades can be so frustrating initially.😐
~~~All we need is LOVE💖
12-28-2019 09:38 PM
No problems here with ours so far.
12-29-2019 08:37 AM
Now that my Tracfone has been updated, it no longer works with my 4-year-old Panasonic answering machine which I use instead of the Tracfone voicemail. The answering machine no longer "hears" the numbers I input to retrieve my messages.
I'm sure I'll figure out a workaround -- just want to extend my alert.
12-31-2019 12:40 PM
Here is the problem i am having ,with my tracfone ,i try to make a call,and nothing goes through, so i shut off phone ,restart and can make call,is this what nyou nare talking about?
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