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03-19-2015 11:29 PM
I am learning, but still a newbie on smartphone, and have studied the manual of the L41C, but can't figure out:
Someone sent me a text message with a photo in it. I got the text, but under the note is a box that says "Download". When I press that, nothing happens. I looked all over (gallery, downloads, whatever) and the photo is not in my phone. We tried another text with photo, and same thing. He sent the text from his Android smartphone, something he does all the time with other people.
I have checked all my settings and don't find anything relative to this issue. Can someone give me some insight?
03-20-2015 12:07 AM
03-20-2015 12:15 AM
Thanks, but calling Tracfone is the last thing I'd do. I'll spend hours searching the Net for the answer if I have to. Thanks much, though, Kachina624, for taking the time to answer my question.
It seems odd to me that this phone can't receive a text message with photo.
03-20-2015 12:52 AM
Try looking in your apps (bottom row, last button after messaging) and find the app called "file manager" - looks like manila file folders in a holder. Click on that, and in it there are various areas, look in "image" and any downloaded photos from text messages should be there.
03-20-2015 12:05 PM
Do you have your data turned on? You need data (not wifi) to get mms.
If your data is turned on and still a no-go, I'd suggest you go to tracfone forum and post your issue. They are pretty quick and usually can resolve your issue. hth
03-20-2015 01:26 PM
03-20-2015 02:01 PM
Yes, in your settings you need to have "Mobile Data" ON - its a toggle switch.
03-20-2015 02:16 PM
03-20-2015 10:09 PM
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