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Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

Trac Fone questions

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Hi There. I have a a Trac Phone. I've let my minutes expire as of December. I just ordered the TSV Trac Fone. If my minutes have expired so long ago, will I still be able to

 

1. Use my old account to log in?

2. Keep my old phone number?

3. Transfer anything from old phone to new phone? if so, which things can transfer?

 

 

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

Tracfones with no minutes, no airtime, or no phone number will be deactivated.

 

Yes, you should be able to log on to the website. When you check your phone's status, it's likely to be "Deactivated".

 

Since a couple of months have passed, I'd expect the phone number has been reassigned by now. Count yourself lucky if it's still available.

 

I have no clue whether you can transfer info from a deactivated phone. Never read of anyone trying to.

   Good luck, @Mindy D .

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

Thanks @x Hedge 

Honored Contributor
Posts: 18,148
Registered: ‎06-15-2015

@Mindy D 

 

Any luck yet??

 

Maybe try calling tracfone  and ask your questions...good luck!

 

Please post  again what you found okSmiley Happy

preds 06-21-20
"Always be thankful andyou'll have more than you know."
Honored Contributor
Posts: 16,195
Registered: ‎03-11-2010

Re: Trac Fone questions

[ Edited ]

@Mindy D 

 

The app Tracfone Wizard from Tracfone should work. Don't know why the phone would have to be active to transfer stuff. There is a video there if you want to check it out. 

https://get.tracfone.com/transfer-wizard/

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

@Nightowlz wrote:

@Mindy D 

 

The app Tracfone Wizard from Tracfone should work. Don't know why the phone would have to be active to transfer stuff. There is a video there if you want to check it out. 

https://get.tracfone.com/transfer-wizard/


 

Because it has to be active to use the appstore, download the Wizard app, and uses WiFi or data (or both) while making the transfer, doesn't it?

It doesn't transfer info directly from device to device, does it??

I'm asking.

Honored Contributor
Posts: 40,805
Registered: ‎05-22-2016

Re: Trac Fone questions

[ Edited ]

You have 60 days after a Tracfone is deactivated to use any remaining airtime to either transfer or to use again on the same phone when it's reactivated.  After that then they are gone for good.

 

Deactivated phone numbers cannot be reused. Reactivation means you will get a new number. New phone activation means you will get a new number or you can port an old number as long as that one is still active.

 

Even if you let your Tracfone expire, your account doesn't go away and your account can still be used to purchase more minutes, or to reactivate an existing Tracfone or to buy new phone. Your Tracfone account  access is your email address, not a phone number.

Esteemed Contributor
Posts: 7,389
Registered: ‎03-27-2012

Re: Trac Fone questions

[ Edited ]

@x Hedge wrote:

@Nightowlz wrote:

@Mindy D 

 

The app Tracfone Wizard from Tracfone should work. Don't know why the phone would have to be active to transfer stuff. There is a video there if you want to check it out. 

https://get.tracfone.com/transfer-wizard/


 

Because it has to be active to use the appstore, download the Wizard app, and uses WiFi or data (or both) while making the transfer, doesn't it?

It doesn't transfer info directly from device to device, does it??

I'm asking.


@x Hedge 

 

If you mean active--as in the phone needs to have been activated on the Tracfone site so the minutes, text, and data are viable--the answer is no. 

 

A Tracfone without a contract is like a mini-tablet. Once charged it can be connected to your internet and/or wifi enabled and is able to utilize apps. I have a phone now that I've yet to activate by transferring my old number to the new one but I do have apps on it like Spectrum, Netflix, Napster, Overdrive, etc. Sometimes I just use the new phone like a pocket-sized tablet. I'll transfer my new phone over as soon as I stop procrastinating, lol. 

 

Same goes for the Transfer Wizard app. No need for an account to use the app.