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Valued Contributor
Posts: 946
Registered: ‎01-21-2012

TS Tracphone-How to find Minutes you have

I received my tracphone, I activated and spoke to customer service and the minutes were added. I'm learning how to use the phone but QUESTION....on my old tracphone you could easily find out how many minutes you have available to use. On this phone, I have clicked all the options and I don't see the minutes available anywhere.

I wonder if you have to go on tracphone.com to see how many minutes you have? Maybe I have to add an app?

all suggestions will be appreciated.

Frequent Contributor
Posts: 83
Registered: ‎07-14-2013

Re: TS Tracphone-How to find Minutes you have

Just received my tracphone as well...I made an account on tracfone.com...which shows my minutes.
Honored Contributor
Posts: 16,181
Registered: ‎03-11-2010

Re: TS Tracphone-How to find Minutes you have

I don't which Tracfone you have but on mine it shows how many service days left & how many mins I have on the screen. You can also click on prepaid & it shows My Airtime Info plus some other stuff. On mine I have to click on what I call the dice or the square with 4 white squares in it to get to the prepaid option.

What is the brand/model number you have?

Super Contributor
Posts: 447
Registered: ‎03-10-2010

Re: TS Tracphone-How to find Minutes you have

The newer phones have an app that you can download which show your minutes, etc., but they don't always update. You can go online to their web page and sign into your account and find everything there.

Honored Contributor
Posts: 13,913
Registered: ‎03-10-2010

Re: TS Tracphone-How to find Minutes you have

without knowing the brand and the model number I doubt anyone here will be able to answer your question.I have had several different tracfones and the minutes were displayed on some of them as soon as you turn it on, the new one that I have which is a smartphone you have to go into one of the apps to find the information. with my particular phone it comes with number of minutes, number of texts, and also number of remaining data.
hckynut(john)
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Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: TS Tracphone-How to find Minutes you have

The info displays on my phone and in tools, I have a coin icon called prepaid. When I click on it, it gives me a number of choices. One of them being "my airtime info". It has to be on your phone somewhere.
Respected Contributor
Posts: 3,279
Registered: ‎05-15-2010

Re: TS Tracphone-How to find Minutes you have

I have the newer LG Ultimate 2 and I pull down from the top and a page will come on that should tell you how many mins. you have left.

IHTH

Valued Contributor
Posts: 946
Registered: ‎01-21-2012

Re: TS Tracphone-How to find Minutes you have

Thanks everyone, the poster above is correct, I called tracphone and I have to put on the app to see my minutes.