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Valued Contributor
Posts: 892
Registered: ‎03-18-2010

Suddenly Getting NO Mail In Outlook Junk Folder

I’m used to getting 40 - 50 spam items in my Outlook junk email every day, but I suddenly am getting nothing over the past week and a half! Not only that, but every day I get one or two spam emails in my inbox. I haven’t done anything in the settings and all. It’s just weird. Has this ever happened to anyone else?
Trusted Contributor
Posts: 1,094
Registered: ‎07-26-2019

Re: Suddenly Getting NO Mail In Outlook Junk Folder

I was accustomed to 20-30 per day but mine have dwindled also to 1-2 per day. Saves me from deleting and emptying folders.

Honored Contributor
Posts: 23,680
Registered: ‎03-13-2010

Re: Suddenly Getting NO Mail In Outlook Junk Folder

I only get a few items a week in my spam folder......and they are always things like my bank statement.    I have NO idea how they program that folder.

♥Surface of the Sun♥
Esteemed Contributor
Posts: 5,354
Registered: ‎11-24-2011

Re: Suddenly Getting NO Mail In Outlook Junk Folder

Mine is usually loaded daily as well but none whatsoever the last several days.  Every now and again one will show up in my inbox as well but that only happens once in a blue moon and not lately. 

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Suddenly Getting NO Mail In Outlook Junk Folder

[ Edited ]

@grammarqueen 

 

I use Outlook and Xfinity service provider.  Comcast set up my Outlook. My emails go to Xfinity email first, then sent to Outlook, so I guess Xfinity is determining what is spam and what isn't.  

 

Could it be your antiviral program if it's watching your email?  

 

I really don't know for sure.  I'd think of turning off my computer, then back on.  If that doesn't work, doing a "Restore" to the date before this started.  If that doesn't work, I'd call my internet service provider.  Maybe, they can help you.  

Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

Re: Suddenly Getting NO Mail In Outlook Junk Folder


@Foxxee wrote:

@grammarqueen 

 

I use Outlook and Xfinity service provider.  Comcast set up my Outlook. My emails go to Xfinity email first, then sent to Outlook, so I guess Xfinity is determining what is spam and what isn't.  

 

Could it be your antiviral program if it's watching your email?  

 

I really don't know for sure.  I'd think of turning off my computer, then back on.  If that doesn't work, doing a "Restore" to the date before this started.  If that doesn't work, I'd call my internet service provider.  Maybe, they can help you.  


@Foxxee  Good luck getting ahold of anyone

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Suddenly Getting NO Mail In Outlook Junk Folder

 


@SeaMaiden wrote:

@Foxxee wrote:

@grammarqueen 

 

I use Outlook and Xfinity service provider.  Comcast set up my Outlook. My emails go to Xfinity email first, then sent to Outlook, so I guess Xfinity is determining what is spam and what isn't.  

 

Could it be your antiviral program if it's watching your email?  

 

I really don't know for sure.  I'd think of turning off my computer, then back on.  If that doesn't work, doing a "Restore" to the date before this started.  If that doesn't work, I'd call my internet service provider.  Maybe, they can help you.  


@Foxxee  Good luck getting ahold of anyone

 

@SeaMaiden 

 

Who do you have as your service provider?  I never have a problem getting tech support at Comcast.