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Super Contributor
Posts: 637
Registered: ‎03-09-2010

Some advice needed for possible hacking issue?

Okay this maybe a little long but important..

Need some advice on a possibility of someone trying to hack into my Pc??

This issue started Friday morning.. Tried to go into my emails and a notice from Microsoft came up for me to sign in...

About a week ago my Windows live hotmail was changed to Outlook-express.

Duid not change myself but was automaticaly done. Never got a notice that windows live was upgraded or updated to Outlook..

Seems on Friday i got a notice from Microsoft to sign in with my email address. Also password.

I have a list of all Web-Site Addy's etc... Seems the one i have for Microsoft was not the correct one..

I decided to put in my Windows live one,and mail came up..

Contacted Microsoft since there was a help link..

I did a Tech assistant help with Website support.. I was contacted by a Microsoft Tech,and asked if he could take over and check my Pc.

Seems as what he told me that someone was trying to hack into my Pc,and said i needed additional security for preventing any hacker to get in...

Was told it is called Microsoft 35 Technician.

I would have to pay $79.99 to have this done... At first was quoted $199.00 at a supposed special price. I told him i could not afford the $199.00 and he asked me to hold on so he could speak to his suppervisor..

Thats's when he said the price would be $79.99.

I told him i would have to speak to my husband and let him know.

Am really beside myself worrying about my Pc being in jeopard.. I hate to be taken advantage if there might be another case..

Have so many issues with my computer which i purchased last June..

It is a HP pavilion desk model...

Am thinking of calling Hp and let them know of this issue,and maybe they can advice me what to do?

Sorry i am really so upset at this happening,and would appreciate any replies to guide me?

Just to add i do have Norton Security installed..

I did mention it to Microsoft Tech,and he said i needed extra protection...

Hoping to get some replies.

Thanks,lovestodance{#emotions_dlg.sad}{#emotions_dlg.crying}