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Contributor
LetItGo
Posts: 26
Registered: ‎12-11-2019

Software Received! Shout out to Microsoft!

‎12-17-2019 05:27 PM

Software received. Yippeee! I finally received my software for the November TSV HP laptop, after 3 weeks of pushing. I am exhausted. However, software subscription is loaded and I am happy to have what I paid for. Customer Care and Social group worked on this, which I do appreciate. Overall though, "Bless your heart, QVC." Some of y'all know how to translate that message. Ask David; he knows North Carolina language. Huge kudos to Microsoft; between Microsoft, HP, and QVC... Microsoft was the only company ready and willing to step up and make it right, right away (three weeks ago). QVC just would not provide the detailed receipt Microsoft needed. Thank you Microsoft for understanding and articulating excellent customer service.They even gave me three months as a courtesy to get me over the hump. Love you Microsoft! My next computer will be a Surface, bought directly from Microsoft. Now, back to work on my trusty computer with its one-year worth of Microsoft software!

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millieshops
Posts: 16,585
Registered: ‎03-09-2010

Re: Software Received! Shout out to Microsoft!

‎12-17-2019 06:59 PM

@LetItGoThanks for letting us know.  You certainly deserve to celebrate!

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