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Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010

I have the phone about 2 months.

 

My edge screen (People & Apps) just disappeared and I've tried everything and cannot get it back.

 

Also I try opening my phone with my fingerprint----maybe once in a blue moon it works.

 

Help

Jamma.

 

 

 

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Respected Contributor
Posts: 3,784
Registered: ‎03-14-2010

I have a Samsung 7 Edge so I don't know if the settings are the same or not.  But it is worth a try.  Go to settings, then Display, then scroll down to Edge Screen. You can turn it on there. Hope that helps.

 

I have the fingerprint deal and I constantly have to do new fingerprints.  It doesn't work too good.  In fact, I don't even try anymore.  I have a pin code.  I have it set up so that I only have to enter it once a day as long as I am at home or work.  It knows where you are if you set home/work locations.  If I go to a different location, it will ask for the pin code.  That insures that if it is lost, not just anyone can use the phone.  I don't remember exactly where those settings are, but I can try to look if you can't find it.

 

 

Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010

@mima

 

Thanks so much for replying---I shall give it a try.

 

Yes the fingerprint is a real pain.

 

Thanks again

Jamma

Trusted Contributor
Posts: 1,085
Registered: ‎03-10-2010

@mima

 

Well I tried it and it says it's on but when I swipe---nothing happens.

 

Guess I'll have to call and see what they say.

 

Thanks again.

Jamma