@qvcaddition
I did it on the Trac Phone website, on my laptop...both the new QVC Tracphone and old QVC Tracfone phones turned ON in front of me....with the red card that comes in the box with the NEW phone.
Follow the prompts on the screen.
Go to the "activate" tab and follow the screen prompts.
I think there are about three screens to navigate....they ask do you want a NEW number or keep your old one...( I kept my old one cause it's the one all my friends have)....
Then a box appears to put the numbers from that red card that comes with your NEW phone. Your OLD phone's info is already in Tracphone's database...nothing to look up there.
Then on screen instructions follow how to make a call with the NEW phone to some other phone to make sure it connects ( mine did...I called my landline)....then turn the new phone OFF then back on...and voila you're in business.
Very simple!!!
Hope this helps!!! Very easy to set up an account on Tracphone website. Then you can also buy more minutes or data if you need it.
My NEW TracPhone from QVC is 60.00 for a YEAR or unlmited calls and texts. I don't see how you can beat that.!!!
I hope you can find someone to help you. I am in NO WAY tech savvy, and was prepared to send the phone back if it was too complicated to set up.
I was actually surprised it went SO fast and easy!!!!