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Occasional Contributor
kalina
Posts: 18
Registered: ‎03-10-2010

Ruined Tracfone Question

‎06-08-2016 01:50 PM

My husband and I bought a Tracfone Treasure about a month ago.  He was wading in a little stream and tried to prevent our 3 year old grandson from falling in.  Unfortunately, he fell in instead.  The phone is ruined.  My question is, will all his remaining minutes be transfered to his new tracfone treasure when he receives it later on this week?

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Respected Contributor
IMW
Posts: 4,054
Registered: ‎06-15-2014

Re: Ruined Tracfone Question

‎06-08-2016 02:00 PM

Yes minutes will transfer over, it is simple and in the set up info. 

You might try putting phone minus battery in a sealed container of uncooked rice. That sometimes works.

Enjoy your three year old grandson, we have a three year old also.

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kalina
Posts: 18
Registered: ‎03-10-2010

Re: Ruined Tracfone Question

‎06-08-2016 02:27 PM

Thank you for your information.  He put it in rice the next day, but it was too late.  He tried it again 2 days ago and it still didn't work.  The new Treasure was sent yesterday.  So he should be in good shape once we get him connected again. 

 

Enjoy your grandchildren, also.

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