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08-08-2014 10:47 AM
I will be returning the HP TSV from July 13. I initially set up my account information and I am wondering how to remove my information before I send it back - or is that even necessary? If so,can someone explain how to do this. I'm not very computer savvy. Thanks.
08-08-2014 11:29 AM
How to set your computer back to Window 8.1 factory setting. https://www.youtube.com/watch?v=DSQEhYmz61M
08-08-2014 02:52 PM
Do you have any credit card numbers and or passwords on it?
08-08-2014 07:58 PM
No credit card numbers and only an email password.
08-20-2014 02:13 AM
08-20-2014 06:06 AM
On 8/19/2014 SteelPenny said: I too purchased the HP TSV. I find 8.1 frustrating. Could you share anything about why you are making a return? I'm not sure about keeping mine yet.
I changed computers about two months ago. Wiindows 8.1 is different. The thing is setting up the program. I found some help at Microsoft in the form of videos.
http://windows.microsoft.com/en-us/windows/tutorial and http://www.7tutorials.com/introducing-windows-8
You may want to get a Dummies Series book for Window 8.1. http://www.dummies.com/how-to/computers-software/operating-systems/Windows-8-1/Windows-8-1-For-Dummi...
08-20-2014 10:59 AM
We bought the HP TSV on July 13 we love it there is nothing wrong with the laptop or windows 8.1 it just it takes time to learn. Windows 8.1 is the operating system there is nothing wrong with the laptop. Technology changes every day if people don't like windows 8.1 the only other option is a Apple computer which are expensive. I'll stick with my HP and windows 8.1
08-20-2014 07:46 PM
08-20-2014 08:29 PM
It just takes time to learn things if I remember right I got frustrated with windows 8.1 too my hubby said you will figure it out just take your time and I did.
I love windows 8.1 I got excited the other day I was just reading things on 8.1 I came across something I read and I told my hubby I didn't know windows would do that. Just give windows 8.1 a chance you may just like it I know I do. Good luck.
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