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Valued Contributor
qualityshopper
Posts: 671
Registered: ‎12-04-2011

Question about app installed on Tracfone

‎01-09-2020 06:52 AM

I have the Motorola E5 from Tracfone and was wondering about an app (?) I found already installed on it. I tried to Google it but am not really finding enough info about it to know what its purpose is. I'm hoping one of you might know if it's needed or not. Here's how it's listed: com.pivotmobile.android.metrics. Thanks for any help with this.

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Caffeina
Posts: 1,541
Registered: ‎03-09-2010

Re: Question about app installed on Tracfone

[ Edited ]

‎01-09-2020 08:14 AM - edited ‎01-09-2020 08:24 AM

  • Pivot Mobile is an Android app developer. Do you have any of their apps installed? Here's a few of them.

 

Screenshot_2020-01-09-08-08-35.png

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Valued Contributor
qualityshopper
Posts: 671
Registered: ‎12-04-2011

Re: Question about app installed on Tracfone

‎01-09-2020 07:15 PM

@Caffeina --I'd have to check to see if any of the ones you have are installed. If so, was done by Motorola or Tracfone. The only apps I've installed are the Jeopardy game and WyzeCam ones. I was concerned that this might be malware. Thought about uninstalling, but not knowing what it was used for, didn't know if doing so could cause problems if it was legit.Thanks for getting back to me about this.

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x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: Question about app installed on Tracfone

‎01-09-2020 10:20 PM

@qualityshopper 

Yes you can uninstall. It was likely installed by something that had advertising tagging along.

 

Copy and paste this into Google:

 

Can com.pivotmobile.android.metrics be uninstalled?

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qualityshopper
Posts: 671
Registered: ‎12-04-2011

Re: Question about app installed on Tracfone

‎01-10-2020 11:36 PM

@x Hedge --Thanks for the help.

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