Question: MESSAGES on my MacBook Air

Mom2Dogs · ‎03-09-2010

My Mac Book Air is updated to: 11.1. My question is about MESSAGES.

I have tried to figure out how to delete a specific conversation with out deleting all conversations with my contact.

Everytime I delete a conversation my contact is deleted as well as all conversations with that contact. Can someone tell me what I am doing wrong? thanks.

Mz iMac · ‎07-26-2014

@Mom2Dogs

Delete a conversation

Note: You can’t recover a deleted conversation.

In the Messages app on your Mac, select a conversation.
To search for contacts and content in conversations, click in the Search field in the top-left corner and enter what you’re looking for. Or choose from the suggested contacts, links, photos and more.
If you’re restricted to sending and receiinv messaags with only certain people, an hourglass icon appears next to those people you can’t send messages to.
Do any of the following to delete a conversation:
- Delete an empty conversation: Move the pointer over an empty conversation, then click the Close button .
- Delete a conversation: Select a conversation, then choose File > Delete Conversation. Or if you have a trackpad or Magic Mouse, you can also swipe left with two fingers on the conversation in the sidebar, then click the Delete button .
  If you use Messages in iCloud, deleting a conversation on your Mac deletes it from all your devices where Messages in iCloud is turned on.
  To stop receiving messages from a business chat, delete the conversation.

SOURCE: supportDOTappleDOTCOM/en-gb/guide/messages/icht1035/mac

OTHER RESOURCES: If under warranty or hav AppleCare, call Apple (get your $$$$ worth).

Apple forums

Apple Knowledge Base

Apple YouTube video tech support site

"Never argue with a fool. Onlookers may not be able to tell the difference."

Mom2Dogs · ‎03-09-2010

@Mz iMac thanks, but when I delete a conversation, the contact information also disappears...is that the way it's supposed to work? I just want to get rid of older conversations, but everything gets trashed, not a specific conversation.

Mz iMac · ‎07-26-2014

@Mom2Dogs When you delete convo the contact should not get deleted. When you highlight the convo make sure the contact is NOT highlighted too.

It's the way it works for me. I DO NOT use iCloud. IF you use your Message app throught iCloud, it's possible deleting convos is different. Again, check the other sources I listed.

"Never argue with a fool. Onlookers may not be able to tell the difference."

Mom2Dogs · ‎03-09-2010

@Mz iMac ...Well it took FOREVER for me to delete many conversations with one person in my contacts on MESSAGES. I think it was 2 years worth.

I am not sure what I did the second time around vs the 1st time but I was able to delete all that I needed/wanted to delete and my contact was not deleted.

thanks!