Problem with Contacts on iPhone

glb613 · ‎03-09-2010

A friend of mine only has an iPhone and an older iPad. I created a group in her contact list and she now wants to edit it. For the life of me, I can't figure out how to edit it. You can't edit it through the contact app. In fact, you can't pull up the group to look at it.

I think I created the group through the iCloud by signing into her iCloud account then synching her phone. Does anyone know if this is what I need to do or is there something she can do on her devices?

GusMo · ‎07-11-2012

I'm pretty good with iphones, but this is beyond me. Have you tried googling it? I just did and saw a post on how to do it.

Mz iMac · ‎07-26-2014

From Apple Knowledge Base...

Edit contacts on iPhone

In the Contacts app , assign a photo to a contact, change a label, add social profiles, and more.

Tap a contact, then tap Edit.
Do any of the following:
- Assign a photo to a contact: Tap “add photo.” You can take a photo or add one from the Photos app.
- Change a label: Tap the label and choose one from the list, or tap Add Field to create one of your own.
- Add your friends’ social profiles: Tap “add social profile.”
- Allow calls or texts from a contact to override Do Not Disturb: Tap Ringtone or Text Tone, then turn on Emergency Bypass.
When you’re finished, tap Done.

On models with Dual SIM, when you call or text a contact, iPhone uses the same line you used for your previous communication with this contact by default. To choose a preferred line for phone calls and SMS/MMS message conversations, select the contact, tap default (below the contact’s name), then choose a line.

To change how your contacts are sorted and displayed, go to Settings > Contacts.

copy/paste link--->support.apple.com/guide/iphone/edit-contacts-iph89a9c71d8/ios

==========

Edit contacts on iPad

In the Contacts app , assign a photo to a contact, change a label, add social profiles, and more.

Tap a contact, then tap Edit.
Do any of the following:
- Assign a photo to a contact: Tap “add photo.” You can take a photo or add one from the Photos app.
- Change a label: Tap the label and choose one from the list, or tap Add Field to create one of your own.
- Add your friends’ social profiles: Tap “add social profile.”
- Allow calls or texts from a contact to override Do Not Disturb: Tap Ringtone or Text Tone, then turn on Emergency Bypass.
When you’re finished, tap Done.

To change how your contacts are sorted and displayed, go to Settings > Contacts.

Helpful?

copy/paste link---> support.apple.com/guide/ipad/edit-contacts-ipad91801c48/ios

"Never argue with a fool. Onlookers may not be able to tell the difference."

glb613 · ‎03-09-2010

@Mz iMac wrote:
From Apple Knowledge Base...

Edit contacts on iPhone
In the Contacts app , assign a photo to a contact, change a label, add social profiles, and more.
Tap a contact, then tap Edit.
Do any of the following:
Assign a photo to a contact: Tap “add photo.” You can take a photo or add one from the Photos app.
Change a label: Tap the label and choose one from the list, or tap Add Field to create one of your own.
Add your friends’ social profiles: Tap “add social profile.”
Allow calls or texts from a contact to override Do Not Disturb: Tap Ringtone or Text Tone, then turn on Emergency Bypass.
When you’re finished, tap Done.
On models with Dual SIM, when you call or text a contact, iPhone uses the same line you used for your previous communication with this contact by default. To choose a preferred line for phone calls and SMS/MMS message conversations, select the contact, tap default (below the contact’s name), then choose a line.
To change how your contacts are sorted and displayed, go to Settings > Contacts.

copy/paste link--->support.apple.com/guide/iphone/edit-contacts-iph89a9c71d8/ios

==========

Edit contacts on iPad
In the Contacts app , assign a photo to a contact, change a label, add social profiles, and more.
Tap a contact, then tap Edit.
Do any of the following:
Assign a photo to a contact: Tap “add photo.” You can take a photo or add one from the Photos app.
Change a label: Tap the label and choose one from the list, or tap Add Field to create one of your own.
Add your friends’ social profiles: Tap “add social profile.”
Allow calls or texts from a contact to override Do Not Disturb: Tap Ringtone or Text Tone, then turn on Emergency Bypass.
When you’re finished, tap Done.
To change how your contacts are sorted and displayed, go to Settings > Contacts.
Helpful?

copy/paste link---> support.apple.com/guide/ipad/edit-contacts-ipad91801c48/ios

That's of no help since the group contact doesn't show up. Plus, she wants to add additional contacts/e-mails addresses to the group.

alicedee · ‎07-25-2010

I may be wrong..but thought I read you can only edit a group if everyone in the group used an iPhone. If there are people using other kinds of phones, it won’t let you edit.

I was trying to add a person to a group, and had no luck. It’s a mix of iPhone and other phone users, though.

Mz iMac · ‎07-26-2014

@glb613 wrote:
That's of no help since the group contact doesn't show up. Plus, she wants to add additional contacts/e-mails addresses to the group.

Well, if you have not already done so, post in Apple Forums (iPad & iPhone) for detailed instructions. Research Apple's Knowledgebase as well as Apple's YouTube support videos.

If either are still under warranty and/or have AppleCare, call them.

Good luck!

"Never argue with a fool. Onlookers may not be able to tell the difference."

Buster43 · ‎03-09-2010

@glb613

On my devices I open contacts, select groups on left top, select desired group

on bottom with check mark, click done. This will show members of group. To add members, click on + (top right).

i am running iOS 12.4.1 on all my devices.

glb613 · ‎03-09-2010

@Buster43 wrote:

@glb613
On my devices I open contacts, select groups on left top, select desired group
on bottom with check mark, click done. This will show members of group. To add members, click on + (top right).

i am running iOS 12.4.1 on all my devices.

I'll send her this and see if it works. Her iPad is so old, it can't be updated. I think that is part of the problem. If she can edit it on her phone, the iPad and iPhone sould synch.