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05-10-2024 01:28 PM
A string of Equifax tabs showed up across my tablet. I close one and another pops up on the right. I hadn't gotten an email from Equifax or a pop up ad that I opened.
When I open a tab, there is no unsubscribe option. Any sugestions?
05-11-2024 06:52 AM
The first step is always to shut down and reboot the device. If the problem persists after a reboot, then I'd look into some anti-malware for the tablet and do a scan. There might be something going on there.
05-11-2024 08:00 AM - edited 05-11-2024 10:17 AM
@occasionalrain wrote:A string of Equifax tabs showed up across my tablet. I close one and another pops up on the right. I hadn't gotten an email from Equifax or a pop up ad that I opened.
When I open a tab, there is no unsubscribe option. Any sugestions?
@occasionalrain, If you're talking about browser tabs, close it and clear all cookies/cache/history/website data for that browser.
Then relaunch and see if that made a difference.
If you think the browser is corrupted, completely delete the app and then reinstall it.
"Unsubscribe" would usually relate to an email message, and if you're seeing unwelcome mail it's best not to click/tap unsubscribe since the link could be unsafe... best to mark those as spam instead and block them.
What kind of tablet do you use?
Hope you find a quick and easy resolution! Have a lovely day. 😊
05-11-2024 12:18 PM
@dooBdoo I followed your instructions and they are gone. Thank You
Yesterday, I called equifax and they were no help.
05-13-2024 11:04 AM - edited 05-13-2024 11:22 AM
@occasionalrain wrote:@dooBdoo I followed your instructions and they are gone. Thank You
Yesterday, I called equifax and they were no help.
That's great that the unwanted tabs are gone, @occasionalrain!
You're welcome, and thank you for the follow-up!
I hope all is well now.😊
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