Please Help Me

Jordan2 · ‎03-16-2010

Let me just state I am not tech savvy at all. Anyway I have Windows 7, I haven't updated to Windows 10. On Saturday I was doing Windows update to see if there were important updates I needed to download and install. I don't know if I accidentally clicked the Windows 10 update or it just started on it's own. I cancelled it and in the history of updates it shows cancelled. Since then I am having trouble. It will look for updates for eons without ever showing any. When I have gotten the message of important updates they won't download. I tried looking on Microsoft's website and used the Mr. Fixit(I think that's what's it called) and it didn't work. If someone can help me (dumb it down for me) I will be forever grateful!

ValuSkr · ‎03-15-2014

I have Windows 7 but plan to install 10 before the free period ends next month. Microsoft is pushing hard for everyone to switch to 10. Your problems may be your "punishment" from MS for cancelling the update? I don't know, but your solution may be to embrace 10.

RinaRina · ‎03-13-2010

I'm no expert, but I don't think MSFT is doing upgrades on Windows 7 anymore.

I personally see nothing remarkable about Windows 10, so I can understand your trepidation.

http://www.makeuseof.com/tag/windows-10-download-windows-7-8/

"

Stop the Windows 10 Download & Installation on Your Windows 7 or 8 Device

"The less you respond to negative people, the more peaceful your life will become."

Annabellethecat66 · ‎03-12-2010

@Jordan2 There are a lot of tech savy people on here who can help you but I just want to say I understand your 'pain'. I used to be like you and couldn't do any of it. I THOUGHT I couldn't do any of it but I discovered mostly it was because I was nervous to try it.

That's the key word Jordan, to TRY it. I turn 70 years old this year! My late husband owned a computer company. Yet I wasn't interested in any of it, too complicated. He made it easy for me to do all of it.

My grandchildren are extremely tech savy and what I can't figure out, they help me. So does my son-in-law. He owns a cyber security computer business so whatever I need he can get at reasonable prices.

But here's my reason for posting to you (as one tech 'illiterate' to another). JUST TRY IT! It's really hard to break a computer.

My friends ask me all of the time, "Annabelle, you have so many 'gadgets'. How do you know how to connect them together and to the internet". I say, (holding up my hand, (index finger sticking up in the hair) "You see this index finger"? They say, "Yes, of course". I say, "I take this finger and touch the buttons, just push the buttons". First I go on the internet and google exactly what I want to know and then I click on YouTube usually because I can't understand directions (I'm a VISUAL person, seeing I can do).

Sometimes I get so mixed up, so frustrated, I feel like I'm going crazy! But my son-in-law taught me that if you hold down the OFF button for a few seconds it RESETS the computer (I'm talking Ipads, don't know about laptops but I assume the same) it will reset back to the original way it was before you started clicking buttons.

Then you can start again! If I can do it you can do it, believe me.

You're 'talking' to a person who gets lost leaving a high rise building. If you can go the wrong way.....I'll go the wrong way.

I would say to go ahead and download windows 10. My son-in-law (sorry to keep referring to him, but he's my teacher) also said whenever something first comes out, don't download it, wait until the flub ups have been fixed by the company. However, he said it's been out long enough they've pretty much been fixed so it's OK to download it.

I recently went ahead and downloaded Windows 10. I have 2 IPADS, 1 mini IPAD, 1 laptop, 1 IPHONE6 and a few other things. I'm not bragging, I'm telling you this so you know so far I haven't broken any of them, HA!

Oh! Not to scare you but to tell you how stupid I am. About 2 months ago on my old IPAD3 I couldn't remember the 'secret' word. I kept trying to punch it in and eventually the entire screen went blank (like what happened with Apple and the government on that terrorists cell phone).

There was no way to get in it as I tried every suggestion on the internet, etc. It was dead and I was too lazy to take it to the Apple store as I was told they were the only one's to fix it.

I gave it to (you know who, son-in-law) and it took some time but he got it 'back' and now it's as good as new.

So, again, don't be afraid to try different things. You go for it. I think it's great that you are doing it in the first place. I have friends (my age) who won't touch a computer.

Sorry to go on and on but I hope you will not be afraid of breaking it and just go for it. Annabellethecat.

Gemspirit · ‎01-23-2015

I'm not a computer person but have learned by default & necessity. If you have a back up external unit, plug that into your commputer & back up your files I would also back up on the cloud and lastly, you own a tablet ( I have apple) and with blue tooth they sync.

Then clear your history, cookies and cache, and also defrag the PC/laptop. Any space you can open up by deleting things no longer needed, always helps

Shut computer down. Don't just shut it off, let it go through the shut down process.

Wait a few minutes. Restart the computer and it should be much more user friendly. Stopping Windows10 shouldn't cause any damage. In fact, Microsoft has offered W-10 free to PC's that upgraded to Windows 7, for several months. Your backed up info will sync if anything was lost unintentionally.

Hope tthis helps a little.

.

gardenman · ‎03-09-2010

@Jordan2 wrote:
Let me just state I am not tech savvy at all. Anyway I have Windows 7, I haven't updated to Windows 10. On Saturday I was doing Windows update to see if there were important updates I needed to download and install. I don't know if I accidentally clicked the Windows 10 update or it just started on it's own. I cancelled it and in the history of updates it shows cancelled. Since then I am having trouble. It will look for updates for eons without ever showing any. When I have gotten the message of important updates they won't download. I tried looking on Microsoft's website and used the Mr. Fixit(I think that's what's it called) and it didn't work. If someone can help me (dumb it down for me) I will be forever grateful!

Every now and then Microsoft's updates will get a bit scrambled. As a rule, as long as the computer is otherwise working fine, you can ignore the updates for a bit and the situation will sort itself out. I'm not sure if it takes multiple shut downs and restarts or if Microsoft does something, but I've had failed downloads and then the same scenario you experienced only to have it fix itself in a few days time and go back to uploading updates fine.

Fly!!! Eagles!!! Fly!!!

Jordan2 · ‎03-16-2010

@gardenman wrote:
@Jordan2 wrote:
Let me just state I am not tech savvy at all. Anyway I have Windows 7, I haven't updated to Windows 10. On Saturday I was doing Windows update to see if there were important updates I needed to download and install. I don't know if I accidentally clicked the Windows 10 update or it just started on it's own. I cancelled it and in the history of updates it shows cancelled. Since then I am having trouble. It will look for updates for eons without ever showing any. When I have gotten the message of important updates they won't download. I tried looking on Microsoft's website and used the Mr. Fixit(I think that's what's it called) and it didn't work. If someone can help me (dumb it down for me) I will be forever grateful!
Every now and then Microsoft's updates will get a bit scrambled. As a rule, as long as the computer is otherwise working fine, you can ignore the updates for a bit and the situation will sort itself out. I'm not sure if it takes multiple shut downs and restarts or if Microsoft does something, but I've had failed downloads and then the same scenario you experienced only to have it fix itself in a few days time and go back to uploading updates fine.

It's so frustrating! I'm afraid if I don't get the important updates (I don't bother with the optional ones) that I'll get a virus or something even worse will happen!

Gokat · ‎03-22-2010

I bumped up a thread I posted a few months ago that addresses your problem, @Jordan2

"FIX FOR MICROSOFT FORCED WINDOWS 10 INSTALL"

Take a look at my opening post there and follow the directions. The GWX Control Panel program will fix it for you and keep MS from installing Windows 10. If you should decide to install Win 10 before July 29th, you can easily uninstall the program. HTH's

If you have any further questions, I'm sure they're answered in that thread.

A Dimitri Dazzler. Need I say More?

Jordan2 · ‎03-16-2010

@Gokat wrote:
I bumped up a thread I posted a few months ago that addresses your problem, @Jordan2

"FIX FOR MICROSOFT FORCED WINDOWS 10 INSTALL"

Take a look at my opening post there and follow the directions. The GWX Control Panel program will fix it for you and keep MS from installing Windows 10. If you should decide to install Win 10 before July 29th, you can easily uninstall the program. HTH's

If you have any further questions, I'm sure they're answered in that thread.

Thank you so much! When I get home I will read it and give it a try! Thank you again for this thread, I read every 112 posts. Just to be clear I will go to Ultimate Outsider, GWX Control Panel and click on Download Installer do I (Run or Save)? Will this delete any Windows 10 files I have and will it revert back to Windows 7? Also I have WinCleaner can I use that instead of the CCCleaner? I'm so paranoid I thought I had done something wrong, now I'm sure I didn't! Thanks again!