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Respected Contributor
bargainsgirl
Posts: 3,169
Registered: ‎01-13-2012

Not Happy!

‎07-18-2020 09:19 PM

I have an older LG Trafone and just got a new Samsung.  All set to use Transfer Wizard and found out my OLD phone is not compatible!!!  How can I transfer my contacts and photos?

I believe there are other transfer apps but you must use "Tracfone specific" ones I believe.

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Honored Contributor
Kachina624
Posts: 69,790
Registered: ‎03-10-2010

Re: Not Happy!

‎07-18-2020 09:26 PM

Perhaps you should call TracFone?

New Mexico☀️Land Of Enchantment
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Respected Contributor
bargainsgirl
Posts: 3,169
Registered: ‎01-13-2012

Re: Not Happy!

‎07-18-2020 09:33 PM

I did call but they were no help.  I will call again though...sometimes it just depends who answers your call.

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Esteemed Contributor
Nuttmeg
Posts: 5,420
Registered: ‎03-09-2010

Re: Not Happy!

‎07-18-2020 10:29 PM

@bargainsgirl

 

I found a Tracfone video on YouTube about transferring contacts and data.

I searched on Google "How to transfer data from one Tracfone to another".

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Trusted Contributor
Caffeina
Posts: 1,541
Registered: ‎03-09-2010

Re: Not Happy!

‎07-18-2020 10:33 PM

Put an SD card in your old phone and back up the contacts and photos to it. Then put the card in your new phone, and transfer.

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Respected Contributor
Mothertrucker
Posts: 3,055
Registered: ‎01-30-2015

Re: Not Happy!

‎07-19-2020 08:34 AM

I am surprised! I have used transfer wizard going from LG to Samsung, from Samsung to Motorola and then from Motorola back to Samsung!!!

 

Never had one problem...I go back with Tracfone  about 15 years....

 

What is the message you are receiving saying it is not compatilble, maybe if we knew that, we could be of more help...

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