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Valued Contributor
Posts: 575
Registered: ‎11-21-2010

Woke up this morning and I can't get to Google, Facebook, my bank website.  I can still get to other shortcuts, QVC, HSN, Walmart and Sam's.  It's saying "your DNS server might be unavailable".  Any suggestions?  I am not tech savvy.  I just got a message "we're having trouble loading your feed with a picture of the world emblem.  My choices are reload or check connection.  Any help will be appreciated.

Honored Contributor
Posts: 13,867
Registered: ‎03-09-2010

The first things I do when things like this happen is to 1) clear my cookies, history, cache, and 2) turn off the device for a few seconds and then turn it back on.

 

This isn't always the answer but it seems to solve most of any issues I've ever had.

Valued Contributor
Posts: 575
Registered: ‎11-21-2010

@CalminHeart wrote:

The first things I do when things like this happen is to 1) clear my cookies, history, cache, and 2) turn off the device for a few seconds and then turn it back on.

 

This isn't always the answer but it seems to solve most of any issues I've ever had.


I have never done that.  How and where do I go to do this?  Thank you!

Honored Contributor
Posts: 17,321
Registered: ‎03-11-2010

google search for how to clear cookies on your device and browser they are all a bit differnt

 

Honored Contributor
Posts: 10,988
Registered: ‎06-10-2015

Im not tech savvy either but its your DNS server and not your computer.  Try turning your server off for about 2 to 3 minutes and turn it back on.  If it does not work call your server.  They may be having trouble in your area.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
Honored Contributor
Posts: 8,609
Registered: ‎03-09-2010

@coconut1818,  in addition to the foregoing suggestions you could also try doing a dns flush.   The instructions for doing so on a Windows 10 PC follows.  If you are using a different operating system google the phrase dns flush.

 

To flush your DNS records on Windows 10, follow the steps below:

 

Step 1: Click on Start or hit the Windows [logo] key on your keyboard

Step 2: Type "cmd", then select "Run as Administrator" on the right

cmd-admin

Step 3: Type in "ipconfig /flushdns" and hit ENTER

 

You should get a response that the DNS cache has been flushed.

 

This means that your cache has been completely cleared, and fresh versions of any website you visit will be loaded.

What is good for the goose today will also be good for the gander tomorrow.
Valued Contributor
Posts: 575
Registered: ‎11-21-2010

Thank you everyone.  It actually turned out to be a problem with my internet provider.  They have fixed the problem!