Electronics

[tlhum]

I purchased a HP laptop that came with free software, but the website listed for the Master Key is invalid. Was this just a hoax enticement for selling the computer?

[software]

---

@tlhum wrote:

I purchased a HP laptop that came with free software, but the website listed for the Master Key is invalid. Was this just a hoax enticement for selling the computer?

---

Surely not.

Is there an 800# to call?

[NicksmomESQ]

Did you purchase the computer from QVC? If so contact c.s. If not contact the vendor you bought it from.If that doesn't help contact your local Better Business Bureau.

[tlhum]

No number. Just the website.

[Mz iMac]

---

@tlhum wrote:

No number. Just the website.

---

Google HP customer service/technical support to get the phone #

[apple1964]

I just brought a HP stream Laptop for my daughter it came with free one year with a office software [I forgot which one] I just asked her about this and she said  she put in the serial numbers of her new computer and was able to use the software. No problem.

[Isobel Archer]

Definitely check back with the folks you bought it from.  I have an HP laptop that came with free office for a year and it works fine.

[kcladyz]

The key should have been in with the laptop when it was purchased