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Honored Contributor
Posts: 12,465
Registered: ‎03-09-2010

Re: Need a new printer

[ Edited ]

@jackthebear wrote:

have had good luck with brother,

 

could not' get HP to play nice with Windows no matter what I did,  and I think I can tweak the laptop quite a bit,  My sister in law just got one HP that didn't work and got another same thing,  


We have two printers:  an HP Officejet 6500 wireless and a Brother Laser Color printer.  

 

I've never had a problem with any of my HP printers and I have always had Windows.  Ditto for the Brother Laser printer.  The print quality on my HP Officejet is excellent.

 

The only brand I wouldn't have again is the Lexmark I used to have.  It broke down completely three days before the warranty expired and the customer service guy was nasty.  Shouted at me over the phone.  The idiot told me we had to unplug the stupid thing even though I knew what had happened and told him so (my career was in I.T.) and that I'd already done that.  He actually shouted at me to "DO WHAT I TELL YOU TO!" So we crawled around under the desk, unplugged it and he said (I kid you not) "Now plug it back in"!  He was clearly just playing me to delay until the warranty ran out.

 

I put the phone down after telling him not to shout at me and will NEVER buy another Lexmark.  (Do they even still exist or did they go out of business, as they should have?)

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 14,831
Registered: ‎03-19-2010

@Venezia, I agree Lexmark's CS is the pitts.  I called them once and the guy was telling me to try it with a Windows machine.  I didn't have a Windows machine.  If it's compatible with both Mac and Windows you shouldn't need both to get it to work.  

 

But, I would have to say Canon's CS wasn't a whole lot better, although it's not really CS, but that the machines are just made to be disposable anymore.  When I first started having trouble with it, the only resolution would be to take it to an authorized Canon service center.  Not one in my area, and it would probably cost more than the cost of the printer to get it fixed.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Need a new printer

[ Edited ]

            @Icegoddess,  I've had very good luck with the Canon Pixma series, but I also notice the reviews from reliable online sources for the "best" printers in 2018 are recommending a variety of brands.   I wanted to add that I've had extremely positive experiences in ordering from B&H Photo Video (with free delivery and no sales tax -- but that might vary), so you might want to include them as a resource.    I purchased my last printer and tv from them.   You could call them to get some ideas -- I really like their phone support.   Their representatives are knowledgeable, available during posted hours to chat about your specific needs and the products they have to match up to those needs, and I've never felt even the slightest sales pressure from them when I've called and talked with them.   They have good sales, too.   I hope you find a good option, no matter which brand or source.😊

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Esteemed Contributor
Posts: 7,652
Registered: ‎03-09-2010

I bought a Brother laser printer as well and I love it.  No more hassles with inkjet cartridges.  LM

Honored Contributor
Posts: 14,831
Registered: ‎03-19-2010

@dooBdoo, the printer I'm considering is on sale both on B&H & Walmart.  I have also had good luck in the past with B&H. I bought a radio/CD player for my Jeep from them and did have to call for some advice during the install.  

Honored Contributor
Posts: 13,913
Registered: ‎03-10-2010

 

@Icegoddess

 

I have bought most major brands over the years and my present and past several, I choose Canon.

 

 

 

hckynut(john)

hckynut(john)
Trusted Contributor
Posts: 1,813
Registered: ‎10-25-2016

I have an HP Chromebook and was having difficulty printing until we got an HP printer that was compatible for it. 

 

We had a salesman explain to us that computers and printers work better when they both come from the same manufacturer, as they are made to be compatible. 

 

In this instance I found it to be true, as after we bought this particular printer to work with my Chromebook, the printing issues that we were having had stopped. Smiley Happy

 

We have an HP Office 4650 InkJet printer. 

Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

I have the Canon Pixma from HSN.  It was dirt cheap, I think I used a coupon.

 

 

===================================
QVC Shopper - 1993

# IAMTEAMWEN
Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

Before I bought the Pixma, I looked at every print on Costco and Best Buy and read every review and everyone had the same complaints about the cost of ink cartridges and how they didn't last.

 

 

===================================
QVC Shopper - 1993

# IAMTEAMWEN
Honored Contributor
Posts: 14,831
Registered: ‎03-19-2010

@VaBelle35, there are many models of Pixma.  I had the MX920.  I decided to go with the Canon Pixma MS922.  I know it's an older model but it's the most similar to what I had before which I really liked until it started messing up, but I had it for several years of good service.  Also, I have to consider printer drivers since I'm still running Windows 7 (and no plans to upgrade), but also have a Mac with a more recent, but not completely up to date OS.  Printer companies are generally slow to update their drivers for Mac.

 

Anyways, I ordered from B&H photo this evening and 2 hours later I got an E-mail that it had been shipped.  I know that probably means the printing label has been printed and it's sitting in the warehouse, but still, that's pretty quick service.