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Super Contributor
Posts: 254
Registered: ‎06-18-2017

Need Help with Smartphone Voice Mail

I had activated my voice mail a few weeks ago.  I received messages on it.  All of a sudden it says the VM has not been activated.  Does it stop working if you don't get any voicemails over time?  I don't give out my number to too many.

 

But someone said they called me today and got that message.   Yet, there is no record of his call on my phone log, yet when I called on  my landline to check out what he said, to hear the message myself that my VM was not activated, it logged my call.

 

How can a call come in supposedly and not show on the log?

 

 

Honored Contributor
Posts: 8,970
Registered: ‎03-10-2010

Re: Need Help with Smartphone Voice Mail

My iPhone 6+ sometimes changes some of its settings without checking with me.

See if your settings have been changed.  HTH

Super Contributor
Posts: 254
Registered: ‎06-18-2017

Re: Need Help with Smartphone Voice Mail

My question is do all calls show up on the call log?   Could someone call me and the call for some reason doesn't show up?

 

 

Valued Contributor
Posts: 512
Registered: ‎12-18-2013

Re: Need Help with Smartphone Voice Mail

chec the setting with network..