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Esteemed Contributor
Posts: 5,457
Registered: ‎03-09-2010

Re: Moving; E-mail Address Question

[ Edited ]

@Nicknack wrote:

@chickenbutt wrote:

I just changed ISPs and had already started moving things when I was advised that your email addresses belong to you, so they don't go away.

 

That said, however, I went ahead and kept moving everything because I was glad to be rid of ATT.  Furthermore, I have noticed that they made things more difficult for me to get in to my old email addresses (I am still checking them for things that I may have missed changing).

 

Leaving ATT was probably the best thing I did lately but I'll tell you what - they mess with you.  Suddenly I get all these mailings, every other day, with them trying to sell me DTV and yesterday I got a letter telling me that they were sending me new equipment, as they have upgraded.  WHAAAT?   I quit them over a month ago! 

 

I called ATT and there is basically nothing they can do, other than just have me send them back their stupid equipment.  Furthermore, I asked the gentleman on the phone if he could see that the equipment that I returned has been credited to my account and, of course and even though they received it almost 3 weeks ago, it has NOT reached my account yet so now I have to worry about getting a bill for $150 for their craptacular modem/router.  

 

Anyway, bottom line - you can keep the email addresses but I'm still glad I moved everything to my new ISP.  Smiley Happy


 

@chickenbutt  Did you keep your receipt when you returned their equipment?  When I returned my box last month because I got the Bolt I kept the receipt.  I didn't trust Comcast to take it off my account.  I was going to wait until I got the bill showing it had been turned in. If you have the receipt they can't charge you for their modem/router.


It is a good idea to keep the receipt for returned equipment forever.

Honored Contributor
Posts: 43,189
Registered: ‎03-09-2010

Re: Moving; E-mail Address Question

it is always a good idea to have email accounts that are NOT tied to your cable tv/internet/telephone accounts.....i have a gmail and several aol accounts along with one email tied to my cable company comcast.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Respected Contributor
Posts: 3,193
Registered: ‎03-10-2010

Re: Moving; E-mail Address Question

@gardenman and @chickenbutt, I did call ATT and boy oh boy, I think the inmates are running the asylum.  I am now thankful I will not be dealing with them anymore.  I also have DirecTV who was bought by ATT.  Can't wait to purge...!  

 

@Nuttmeg, I already have a Gmail account but really do not use it.  Thank you so much for the links and suggesting to merge my ATT folders, e-mails, etc over to that account!  I dont know why I didn't think to do that, lol.  

 

Thanks to all for helping me out with this!