Reply
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: Moving Contacts from One Tracfone to Another Tracfone?

Ok Jordan thanks!
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: Moving Contacts from One Tracfone to Another Tracfone?

Jordan, it keeps telling me that it cannot pair with the device. I have Bluetooth turned on in both phones. Very frustrating. It's also right next to my iPad. Maybe I should turn that off, Bluetooth on my iPad.
Honored Contributor
Posts: 13,057
Registered: ‎03-09-2010

Re: Moving Contacts from One Tracfone to Another Tracfone?

[ Edited ]

@Himi lover wrote:
Jordan, it keeps telling me that it cannot pair with the device. I have Bluetooth turned on in both phones. Very frustrating. It's also right next to my iPad. Maybe I should turn that off, Bluetooth on my iPad.

Himi - it's not enough just to have Bluetooth turned on.  You have to set it to "Make Phone Visible".  (In other words, so other Bluetooth devices can find it.)

 

From your home screen, tap the menu button on the bottom right of your phone (the three bars), to bring up menu.  Tap on "System Settings".

 

Under that, tap on "Bluetooth" (and I don't mean turn it to on; just tap to bring up the next screen).

 

You should see your phone (whatever ID you gave it) at the top with a box to check to the right.  If you check that box, it will make your phone "visible" to other devices.  It should also show you a list of any Bluetooth devices your phone is already paired with.  (You only ever have to pair the device once, unless for some reason you delete it.)

 

You need to make both phones "visible" to get them to "find" each other and do the transfer.

 

I hope I'm not making this sound too complicated and, if you've already got your phones set to "visible", I'm not sure what else could be causing the problem.

"" A little learning is a dangerous thing."-Alexander Pope
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: Moving Contacts from One Tracfone to Another Tracfone?

Venezia, I'm pretty sure I did that. It still wouldn't pair. Now are you saying I have to do this with both phones? Or just the new phone. My old phone doesn't come up with the check box to pair. But my new one does.
Honored Contributor
Posts: 13,057
Registered: ‎03-09-2010

Re: Moving Contacts from One Tracfone to Another Tracfone?


@Himi lover wrote:
Venezia, I'm pretty sure I did that. It still wouldn't pair. Now are you saying I have to do this with both phones? Or just the new phone. My old phone doesn't come up with the check box to pair. But my new one does.

Both phones.  When you're trying to communicate between Bluetooth devices (phones, tablets, whatever), they both have to be set to "visible".  Otherwise, one device won't be able to "see" the other.  Does that make sense?

 

Do you mean you can't find the option on your old phone to make it visible?

 

Whenever I want to transfer things - for instance, transferring photos to my laptop - I set both devices to "visible".  Once I'm done with the transfer, I put them back to "not visible", just for security's sake.

 

Maybe I've got it all wrong, but that's what's always worked for me.

"" A little learning is a dangerous thing."-Alexander Pope
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: Moving Contacts from One Tracfone to Another Tracfone?

Thanks. I'll try again later. They just couldn't see each other. I must be doing something wrong.