Electronics

[glb613]

I am unable to watch online videos (This Old House) on my iMac without it being a choppy video. If I watch the same video on my Macbook Pro, it plays fine. Same internet, different results. Anyone know what could be the problem?

[EmmaBunting]

You may need to update Adobe Flash Player.......give it a try. Good luck!

[glb613]

I did and it didn't fix the problem.

[EmmaBunting]

Then I'm out of ideas.

[dooBdoo]

That was a great suggestion, EmmaBunting!

I don't know the answer, glb613. How are you accessing the videos?

[gidgetgh]

I asked my nephew for you. I don't know if this will help, but here's what he said: "Hmm, not sure what might cause that. If the iMac is using Wi-Fi instead of Ethernet for its network connection, it's possible that it has poorer signal strength than the MacBook Pro, which could cause the problem, but if that's not the case it's not clear what's causing this."

[Lynnj]

Where is your router located in relation to the iMac? Are you closer to the router when you are on the MacBook?

[glb613]

The iMac is connected to the internet via cat5 cable, the router is in the same room as both computers and I access the videos through the This Old House site.

For some unknown reason, my DVR didn't record 2 episodes and I wanted to catch up. Why they play on one computer and not another is a mystery.

[dooBdoo]

In doing some reading on the Apple Community, I'm thinking this might be a Mavericks issue. Does it look the same no matter which browser you use, or which add-ons are enabled?

[glb613]

On 2/23/2014 dooBdoo said:

In doing some reading on the Apple Community, I'm thinking this might be a Mavericks issue. Does it look the same no matter which browser you use, or which add-ons are enabled?

I tried watching on Safari and Firefox and both work. This is not the first time it's happened and may remain a mystery.