Electronics

[happycat]

I bought a Kindle from QVC a back in late July when it was a TSV. I read one book with no trouble. Then I started another one, and it jumps far ahead when I try to "turn the page" or whatever you want to call it. 

I turned it off and restarted it, still have the same problem. Does anyone know how I can fix it or if it can be fixed? Impossible to read when its like this. Thinking I will have to send it back, and I'm not sure if I should exchange or just return. 

Anyone else have issues or know how to fix the problem? 

TIA

[JanetsGirl]

I have not had that specific problem, although I have had issues with downloads.  So, my first thought is that it may be the book you downloaded -- meaning that there is a problem with the download or formatting of that ebook, not a problem with your Kindle.  Maybe try downloading another book and see if you have the same problem.  Good luck!

[happycat]

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@JanetsGirl wrote:

I have not had that specific problem, although I have had issues with downloads.  So, my first thought is that it may be the book you downloaded -- meaning that there is a problem with the download or formatting of that ebook, not a problem with your Kindle.  Maybe try downloading another book and see if you have the same problem.  Good luck!

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Ok, I will try that. Thank you. 

[Still Raining]

Could the book mark fairy have visited?  

[happycat]

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@Still Raining wrote:

Could the book mark fairy have visited?  

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If she did, I don't know what I did to tick her off. 

[Still Raining]

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@happycat wrote:

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@Still Raining wrote:

Could the book mark fairy have visited?  

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If she did, I don't know what I did to tick her off. 

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She pesters me every so often.  

My books do OK even I make them large print, just the page numbers go bad.

Good luck.  

[glb613]

Are you pressing too long?  If I don't gently tap the screen, it will sometimes advance more than one page. 

[GCR18]

Amazon has kindle support where you can ask questions or read questions others wrote.  They support all Amazon products regardless where purchased.