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Esteemed Contributor
Posts: 6,271
Registered: ‎03-10-2010

@coffee drinker:  I call their customer service and tell them that my Fire is damaged, they check my account, I ask if they can provide a discount and they do.  The discount varies day to day but is always at least 10%.

Respected Contributor
Posts: 2,395
Registered: ‎03-21-2010

That's what I call great customer service!!!