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‎11-16-2015 07:15 AM
where on the remote control do you change the HDMI format? I turned on my TV this morning and there is no picture. Up in the left hand corner it says HDMI 4 and I think I want HDMI 1. Can anyone help me out with this?
I feel SO DUMB!
‎11-16-2015 07:27 AM
With my setup, I push the INPUT button on the remote. Then I choose DVD or cable, etc. Or, maybe you need to go the cable provider MENU and set Output Format. I hope one of those gives you a useful hint.
‎11-16-2015 07:43 AM
NOT DUMB.
Once you figure out yours, you can come over and show me how to figure out mine!
‎11-16-2015 08:06 AM
I use my cable box remote to navigate on a normal basis however when that has happened to me, and i don't remember how or why it did, anyway I remember I had to use the remote that came with the tv to power on the tv, press input then navigate the buttons to the correct HDMI.
‎11-16-2015 08:14 AM
The TV remote should have either an input or source button to change to the different HDMI connections.
‎11-16-2015 08:19 AM
Thanks everyone. I am back in business. I ended up calling Comcast. I had to use my TV remote, unplug the HDMI cord from the back and plug it back in. They sent through a reboot signal.
Frankly, we have had so much trouble with our cable service. Everytime there is some sort of upgrade, it really is a downgrade in quality of service. At least the agents are nice. I have had to call so many times in the last month!
Thanks again for all the help!
‎11-16-2015 08:27 AM
Yay! Glad you solved it.
‎11-16-2015 09:03 AM
@tends2dogs wrote:Thanks everyone. I am back in business. I ended up calling Comcast. I had to use my TV remote, unplug the HDMI cord from the back and plug it back in. They sent through a reboot signal.
Frankly, we have had so much trouble with our cable service. Everytime there is some sort of upgrade, it really is a downgrade in quality of service. At least the agents are nice. I have had to call so many times in the last month!
So happy you solved your problem. We had constant difficulty with our cable company also, and finally went to DirecTV. No problems in the years we've had them, and their customer service is amaing.
‎11-16-2015 09:43 AM
I feel for you, @tends2dogs. I have been down that road before and it always frustrates me. Glad you got it solved.
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