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Trusted Contributor
Posts: 1,313
Registered: ‎03-13-2010

Recently my I-pad will not connect to internet.  Does anyone know why this is happening?

I was wondering if it is because I had to get a new phone about a month ago and I switched from android to an Apple phone .  That is the only thing that is different and I don't know what that would have to do with it but it is getting really frustrating.  Any help would be appreciated.  I am not tech savy at all!

Honored Contributor
Posts: 20,443
Registered: ‎03-09-2010

Have you gone to settings and see if your Wifi is listed there, if not turn your router off and on and then if not call Apple for more assistance

Stop being afraid of what could go wrong and start being positive what could go right.
Super Contributor
Posts: 371
Registered: ‎07-22-2018

@isaboo, does your phone connect to WiFi? If it does, then so should your iPad. Try doing a soft reset on your iPad (turning it off, wait for 10-20 seconds and then turn back on). If you just received your phone, you still should have AppleCare. I would call 800-MYAPPLE and they should be able to help. If you can’t connect your phone or any other devices using WiFi, reset your router or call your provider. 

Respected Contributor
Posts: 2,108
Registered: ‎03-09-2010

Re: I-Pad question

[ Edited ]

I just turn the Wi Fi setting off and then a few seconds later turn the Wi Fi back on. Even if my Wi Fi is on just resetting the Wi Fi seems to work.

If not the router resetting was a good suggestion @I am still oxox said to try.

No reason why mine ever did this but it worked.

Also make sure Airplane mode is not on.

 

Trusted Contributor
Posts: 1,313
Registered: ‎03-13-2010

Thank you all so much.  I will try everything suggested .

Honored Contributor
Posts: 37,496
Registered: ‎03-10-2010

Look at your WIFI list in settings.  Maybe a new router in your neighborhood is stepping on yours.  

Honored Contributor
Posts: 9,637
Registered: ‎03-30-2014

I have problems with all my devices every so often.  Even replaced the router a couple of times.  Personally I am holding Xfinity responsible.  They just do that line check and tell you that you are crazy.  Which could be true......

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

@Still Raining wrote:

I have problems with all my devices every so often.  Even replaced the router a couple of times.  Personally I am holding Xfinity responsible.  They just do that line check and tell you that you are crazy.  Which could be true......


Replaced with your own router or a different one from Xfinity? 

Honored Contributor
Posts: 15,016
Registered: ‎03-16-2010

i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: I-Pad question

[ Edited ]

@Jordan2 wrote:

i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.

 


 

            @Jordan2,  Try going into Settings, under Wi-Fi, and enable the "Ask to Join Networks" feature and see what you think.   That way, your device will not automatically connect to a Wi-Fi network you haven't previously authorized -- it will ask for your permission.

            Regarding the original question, there are some great ideas here -- I wanted to mention that the first thing I do when my Wi-Fi gets wiggy is to to into Settings and turn Wi-Fi off and then enable "Airplane Mode."   Wait several seconds, then turn off "Airplane Mode" and enable Wi-Fi.   Sometimes resetting the network settings or completely shutting the iPad down and then rebooting works, too.

 

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