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‎01-04-2019 08:37 AM
Recently my I-pad will not connect to internet. Does anyone know why this is happening?
I was wondering if it is because I had to get a new phone about a month ago and I switched from android to an Apple phone . That is the only thing that is different and I don't know what that would have to do with it but it is getting really frustrating. Any help would be appreciated. I am not tech savy at all!
‎01-04-2019 08:46 AM
Have you gone to settings and see if your Wifi is listed there, if not turn your router off and on and then if not call Apple for more assistance
‎01-04-2019 09:24 AM
@isaboo, does your phone connect to WiFi? If it does, then so should your iPad. Try doing a soft reset on your iPad (turning it off, wait for 10-20 seconds and then turn back on). If you just received your phone, you still should have AppleCare. I would call 800-MYAPPLE and they should be able to help. If you can’t connect your phone or any other devices using WiFi, reset your router or call your provider.
‎01-04-2019 09:53 AM - edited ‎01-04-2019 09:55 AM
I just turn the Wi Fi setting off and then a few seconds later turn the Wi Fi back on. Even if my Wi Fi is on just resetting the Wi Fi seems to work.
If not the router resetting was a good suggestion @I am still oxox said to try.
No reason why mine ever did this but it worked.
Also make sure Airplane mode is not on.
‎01-04-2019 12:58 PM
Thank you all so much. I will try everything suggested .
‎01-04-2019 01:02 PM
Look at your WIFI list in settings. Maybe a new router in your neighborhood is stepping on yours.
‎01-05-2019 01:11 PM
I have problems with all my devices every so often. Even replaced the router a couple of times. Personally I am holding Xfinity responsible. They just do that line check and tell you that you are crazy. Which could be true......
‎01-05-2019 03:49 PM
@Still Raining wrote:I have problems with all my devices every so often. Even replaced the router a couple of times. Personally I am holding Xfinity responsible. They just do that line check and tell you that you are crazy. Which could be true......
Replaced with your own router or a different one from Xfinity?
‎01-06-2019 01:41 PM
i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.
‎01-06-2019 08:20 PM - edited ‎01-23-2019 04:41 PM
@Jordan2 wrote:i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.
@Jordan2, Try going into Settings, under Wi-Fi, and enable the "Ask to Join Networks" feature and see what you think. That way, your device will not automatically connect to a Wi-Fi network you haven't previously authorized -- it will ask for your permission.
Regarding the original question, there are some great ideas here -- I wanted to mention that the first thing I do when my Wi-Fi gets wiggy is to to into Settings and turn Wi-Fi off and then enable "Airplane Mode." Wait several seconds, then turn off "Airplane Mode" and enable Wi-Fi. Sometimes resetting the network settings or completely shutting the iPad down and then rebooting works, too.
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