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Trusted Contributor
Posts: 1,112
Registered: ‎03-09-2010

Having trouble playing games on Facebook

I used to play Candy Crush and other games daily. Now they only load part way and stop loading. Or if they do load all the way, I get a pop=up where I have to choose to accept a 3rd party website or deny. I always choose deny, but after 1 move the pop-up is back again. And my anti-virus has been saying it is not a verified website and I have to click to continue.  I have tried removing Adobe Flash and reinstalling. Same thing. I went to support and found many people reporting the same thing, but no answers. I tried Facebook support and no help. I am so bummed. Did anyone on this board overcome this?  I don't know what else to do, but am having game withdrawal.

Contributor
Posts: 48
Registered: ‎06-23-2010

Re: Having trouble playing games on Facebook

 Lots of people, myself included, had the same problem. It started with the January 10th update.

CC had another update yesterday and it fixed my problem of not loading, not sure about the popups, I never get those. 

Anyway check your apps and see if their is an update to install.

Trusted Contributor
Posts: 1,112
Registered: ‎03-09-2010

Re: Having trouble playing games on Facebook

I play on my computer, not a phone, so I don't know how to check for updates on Facebook.

Esteemed Contributor
Posts: 5,858
Registered: ‎03-21-2010

Re: Having trouble playing games on Facebook

I haven't been able to play since the summer!!! 

Frequent Contributor
Posts: 125
Registered: ‎02-07-2015

Re: Having trouble playing games on Facebook

I play Candy Crush on my I pad.  On January 11 I  went to play and it would not load.  I tried again a couple of times during the day but it still wouldn't load. Had no other problem with any other game including Candy Crush Soda.  So I uninstalled Candy Crush went to the App Store and reinstalled it.  The only problem is I had to start from level one.  I was up to 208. So I am starting over. I thought maybe because its a free game and I never purchase moves they were shutting me down.  Didn't know anyone else was having a problem.

Respected Contributor
Posts: 3,958
Registered: ‎09-28-2010

Re: Having trouble playing games on Facebook

Are you using Safari?  I can't play candy crush or alpha Betty with safari.  I have to use chrome on my Mac book to be able to play those games.

Frequent Contributor
Posts: 125
Registered: ‎02-07-2015

Re: Having trouble playing games on Facebook

Buck-i-Nana.   I am using Safari.

Respected Contributor
Posts: 3,958
Registered: ‎09-28-2010

Re: Having trouble playing games on Facebook

@patnap- Apple has always had a running dispute with flashplayer.  The last update to Safari really caused many folks issues.  It asks if you want to allow flash to run, BUT it doesn't always bring the focus on the question to bring to the top of your open windows.  It really aggravated me, and it wasn't even consistent so it would demand a response on some games and not on others - grrrrr.

 

I prefer Safari for most of my internet time, but for facebook games, I use Chrome.