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‎10-18-2018 03:09 PM
I ordered HP Laptop on 9/29. EDD is tomorrow, it still hasn't shipped - almost 3 weeks now "in process"
This was "in stock" when I ordered. I feel bad as i've talked with Customer Service multiple times hoping they have some insight - but since it's being shipped from HP they have no control. SO SO SO frustrated. They did admit there was a "processing error and order not received by HP until 10/12 - so my order sat for almost 2 weeks going nowhere.
Has ANYONE gotten a laptop that ordered around 9/29 (or after)?? I have never had so much trouble getting a product from QVC in all the years I've shopped with them. I'm sure they'll be relieved when (if) I ever get my item as I know I'm being a pain!
‎10-19-2018 10:16 AM
Ordered a Lenovo waited 2 weeks to receive a lower grade laptop that looked exactly the same. If I did not know how to look up system properties I would have over paid.Sent it back and was told it is no longer available so I lose out on what I thought was a good deal. If you do order one make sure you are getting what you paid for.
‎10-19-2018 12:06 PM
Same problem with mine. Was told it would be here yesterday, but it has not shipped. They have no idea when it will come. My last order ever from them
‎10-20-2018 09:37 AM
i have same problem.
‎10-21-2018 10:11 AM
I've been following the shipping, mine sent to wrong PO! Now at a different one, Hopefully coming soon.
‎10-21-2018 01:53 PM
I'm glad to hear your HP at least shipped! I'm hoping mine gets untangled this week and ships. Good luck
‎10-21-2018 10:25 PM
Mine is at fed ex center, I should be getting it tomorrow
‎10-22-2018 08:35 AM
‎10-21-2018 10:25 PM
Mine is at fed ex center, I should be getting it tomorrow
YAY - good to know one escaped!! Mine is still "in process" holding pattern.
‎10-22-2018 02:42 PM
This is the worst screw up ever. My days of QVC are over.
‎10-22-2018 08:32 PM
Agreed, I am dumbfounded at this point - approaching ONE MONTH since placing an order for an "in stock" product.
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