HP OTO E226659

LtEve · ‎03-30-2011

Did anyone order this OTO on September 18, 2014? I just received mine, and I already have a problem with the hinge holding the monitor to the keyboard. There aren't any reviews, and the laptop is no longer available. QVC and HP haven't been helpful.

glb613 · ‎03-09-2010

Send it back

LtEve · ‎03-30-2011

On 10/8/2014 glb613 said:
Send it back

[Heavy sigh.] I know. I was hoping it would be an incredible computer, and the one-year warranty would cover the hinge. Thanks for the nudge.

Nuttmeg · ‎03-09-2010

On 10/8/2014 LtEve said:
On 10/8/2014 glb613 said:
Send it back

[Heavy sigh.] I know. I was hoping it would be an incredible computer, and the one-year warranty would cover the hinge. Thanks for the nudge.

You do not want to deal with a hinge problem with a laptop. You should return it to QVC.

glb613 · ‎03-09-2010

On 10/8/2014 LtEve said:
On 10/8/2014 glb613 said:
Send it back

[Heavy sigh.] I know. I was hoping it would be an incredible computer, and the one-year warranty would cover the hinge. Thanks for the nudge.

I would never keep anything that was faulty right out of the box. I've owned several HP computers (desktops and notebooks) and never had anything go wrong. Next time buy from the manufacturer or locally at a B&M store.