Electronics

[Tinkrbl44]

Yesterday I had a very long online service call with Microsoft.  After a Windows update, they had to reinstall printer & audio drivers, and ended up reinstalling Windows.

The whole thing took almost 5 hours!  

Anyway, I lost and am reinstalling a few things, but now my backlit keys are "off" and won't light up.

This is a hardware problem, not a software problem the Microsoft rep said before he hung up.

I can't believe how important the lighting under the keys is for me .... any and all suggestions welcome!

TIA 

[ALRATIBA]

@Tinkrbl44 

This is a rather basic reply .... but have you pressed the F4 key on the top row.  That turns the keyboard lights on/off.

[Estellee]

@Tinkrbl44 I have an HP backlight keyboard laptop and there is a button on my PC above the number 4 key I think they are called the function keys. I pressed that button and the light came back on. May be a different key on your pc. Good luck.

[Tinkrbl44]

@Estellee  @ALRATIBA 

Huh ....  For some reason I thought it was the F8 ....  as it turns out, it's the F5 key on my laptop!

I have the rose gold keyboard and it's impossible to see the keys without the light on!  (Never doing that again!)

Thanks SO much!  

[Estellee]

You're welcome