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Honored Contributor
Posts: 40,372
Registered: ‎08-23-2010

HP LAPTOP - BACKLIT KEYS NOT LIGHTING

[ Edited ]

 

Yesterday I had a very long online service call with Microsoft.  After a Windows update, they had to reinstall printer & audio drivers, and ended up reinstalling Windows.

 

The whole thing took almost 5 hours!  

 

Anyway, I lost and am reinstalling a few things, but now my backlit keys are "off" and won't light up.

 

This is a hardware problem, not a software problem the Microsoft rep said before he hung up.

 

I can't believe how important the lighting under the keys is for me .... any and all suggestions welcome!

 

 

TIA 

Honored Contributor
Posts: 13,522
Registered: ‎07-15-2016

Re: HP LAPTOP - BACKLIT KEYS NOT LIGHTING

@Tinkrbl44 

 

This is a rather basic reply .... but have you pressed the F4 key on the top row.  That turns the keyboard lights on/off.

Respected Contributor
Posts: 2,877
Registered: ‎07-12-2011

Re: HP LAPTOP - BACKLIT KEYS NOT LIGHTING

@Tinkrbl44 I have an HP backlight keyboard laptop and there is a button on my PC above the number 4 key I think they are called the function keys. I pressed that button and the light came back on. May be a different key on your pc. Good luck.

Honored Contributor
Posts: 40,372
Registered: ‎08-23-2010

Re: HP LAPTOP - BACKLIT KEYS NOT LIGHTING

@Estellee  @ALRATIBA 

 

Huh ....  For some reason I thought it was the F8 ....  as it turns out, it's the F5 key on my laptop!

 

I have the rose gold keyboard and it's impossible to see the keys without the light on!  (Never doing that again!)

 

Thanks SO much!  Woman Happy

Respected Contributor
Posts: 2,877
Registered: ‎07-12-2011

Re: HP LAPTOP - BACKLIT KEYS NOT LIGHTING

You're welcome Woman Happy