Electronics

[anitagayle]

2cockers1cat - There is no possibility that there was a home visit because her building has security doors, and visitors have to be buzzed in. It's more likely that she had a phone call but doesn't remember agreeing to anything. We're trying to find out if there is a recording, but that's pretty difficult to do if we can't reach them. Now we have to wait until Mon. to try again.

Thanks for your input, ladies.

[dooBdoo]

This is the first I've heard of the company. I did a search of "Hiko Energy 800notes" and discovered plenty of reports of this business making telemarketing calls from a variety of numbers. It looks like a real scam, possibly targeting older individuals.

This one is a good example:

http://www.callercenter.com/888-264-4908.html

anitagayle, I'm sorry this has happened and hope you can find a good resolution.

[anitagayle]

DooBdoo - Thank you so much for that link. Every bit of info helps.

[anitagayle]

I just got on their site on my tablet. There was no security warning, so I took a chance. The phone no is the one we called with no luck, so just getting on the site wasn't much help. I suppose I could email but am reluctant to do so.

[Nuttmeg]

I found this article in my local paper about third party providers of electricity. http://www.nj.com/business/index.ssf/2014/02/electricity_suppliers_energy_prices_spike_complaints_n...

[anitagayle]

nutmeg3 - Thank you so much for the link. I'll read it carefully after I print it out so other family can read it. More ammunition!

[Kachina624]

Contact the consumer complaint division of your state's attorney general's office ASAP.