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Contributor
Posts: 55
Registered: ‎03-14-2010

I downloaded the HP app on my Fire 8 tablet, but cannot get it to activate.  I have used two different emails and two different password and it keeps telling me that it cannot connect to the server.  I checked, and I do have internet access.  Does anyone have any idea as to what I am doing wrong?  I would really appreciate your help.  Thanks to anyone who can help me.  Also, should I use the password that I used for HP?  I have tried that, and still same message.  Thanks again.  Terra

Honored Contributor
Posts: 19,702
Registered: ‎03-09-2010

Make sure that you are connected to your own Internet, there are times when my phone connects to my IP's Internet and I can not connect that way 

Stop being afraid of what could go wrong and start being positive what could go right.
Contributor
Posts: 55
Registered: ‎03-14-2010

Thank you.  I got it to work.