Electronics

[PIT-HAG Melissa]

My NEW phone suddenly stopped sending/receiving picture texts...I get a red triangle with an exclamation mark and so far CS has been very little help...

Any insight would be GREATLY appreciated! Thank you in advance..

[sunshine45]

i have a samsung note and i am not an expert, but have you tried clearing your RAM manager and turning off your phone and then turning it back on? i know this helps mine! LOL i usually just run to the att store OR ask my teens for help.....they are pretty much experts.

[gilmoregirl]

To help us help you? What phone? The red triangle icon... Is at the top of your screen or on the message? (If at the top of the screen, swipe down and see what it says) if it's just on the message it should be giving you an error code, what is it? Have you made sure the number you are sending to is correct? Try calling your phone, are calls coming through?

[Caffeina]

That usually means a problem with your network, not the phone.

[PIT-HAG Melissa]

Thank you so much for all the responses..I have tried all the suggestions and nothing.I even went back to factory settings and lost all my info.... A techie friend is going to look at it tomorrow...

I was LOVING my flip phone...LOL

It is the Todays special from May...Samsung Galaxy Centura

[gilmoregirl]

On 7/12/2014 Caffeina said:

That usually means a problem with your network, not the phone.

That's where my questions were leading... And since it's a tracfone I think we were right lol. Good luck OP! I hope you get it worked out

[Nuttmeg]

If you want to take and send a lot of pictures, you need a different phone, and network. I would say a Samsung Galaxy S4 or S5. You would also need a different cell phone company.

[Runner26]

Maybe you ran out of texts/data, just a guess since you said it all of sudden stopped working. When was the last time you refilled? Do you have enough signal bars? Did you inadvertently turned off data? Also, you could be out of memory if you don't have a larger enough sd card.

nutmeg: You can't use those phones on Tracfone. Also, there's absolutely no problem sending pictures on that phone or on Tracfone.

[brii]

My first thought was you ran out of data...

[PIT-HAG Melissa]

No, I have enough Data and minutes to last me a year..Give me SOME credit for common sense...LOL

May have to re-enter the APN.. I don't send or receive many pics so it's not a big deal..

Just know there are quite a few techies here...

Thanks!