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01-20-2020 12:31 PM
01-20-2020 12:46 PM
@ByTheBay I returned the Versa 2 because, like you, as hard as I tried, I couldn't get it to perform in a consistent manner to provide me with the info it claimed!
Starting with the Alexa app, it performed well from time to time but not in a reliable way.
Also, I have a small wrist so the hard band created the face of the watch being hard to read unless I twisted my hand downward each time I wanted to see the time.
01-20-2020 06:46 PM
Contact fitbit.
01-25-2020 11:51 AM
Honestly, can you return it?
I bought one last April and it counts hand/arm movements, not steps. I also own a Fitbit One so I could easily compare and noticed the huge increase in steps counted when I switched. FB CS troubleshooting did not work and neither did replacing it twice. What a huge waste of money.
01-25-2020 06:45 PM
@ByTheBay wrote:
Well, it’s only so smart! All the options on the screen work well except it no longer alerts me to incoming texts and phone calls. I have tried to correct using the instructions but nothing. Any suggestions or is this a lost cause )-:
Same here...I only had mine for maybe a month before it stopped giving me my alerts....when you go online to look for a way to troubleshoot, others have had the same problem....I bought mine from HSN and I need to check my invoice because it needs to go back if that's going to be a problem I can't fix....I never had that issue with he Charge 2.
01-26-2020 04:37 AM
I have been a Garmin wearer for a long time since it runs on a battery that lasts forever (no charging) and I kept getting skin rashes under the larger trackers with heartrate monitors. Love my Garmins.
02-08-2020 04:07 PM
The reviews on these tracking devices are not good, I don't understand the popularity if they do not really do what they are supposed to. I would never trust a Fitbit heart monitoring feature if it can't track your steps accurately.
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