Firefox - At my wit's end!

SaRina · ‎04-17-2015

FF has been my "go to" browser for several years. It seems to be the only browser in which I can copy images from my Photobucket, which is important to me. Chrome and IE don't seem to do that.

In the past 2-3 weeks, FF has become "Unresponsive" on too many occasions and the screen freezes. Then I get a dialogue box that says "A Script may be busy", "Shockwave Flash is unresponsive", etc. and I give up. I've written to FF about this issue. BTW, my Adobe Flash is up-to-date and I just installed Shockwave Flash.

A FF update a month or so ago was critically important because of some sort of lapse in security so I have the most recent version of FF. It seems when I install updates, I always have problems after that. In the past, I have reverted to a previous point in history in those situations and the problem has resolved, but since this last FF update was critically important, I don't know if I should try that.

Any thoughts or suggestions? TIA.

Havarti · ‎03-08-2014

I have experienced the same thing.

Snarky responders need not reply. Move along and share your views elsewhere.

Nuttmeg · ‎03-09-2010

I have had some of the same problems with FF.

Toppers · ‎01-01-2015

@SaRina wrote:
FF has been my "go to" browser for several years. It seems to be the only browser in which I can copy images from my Photobucket, which is important to me. Chrome and IE don't seem to do that.

In the past 2-3 weeks, FF has become "Unresponsive" on too many occasions and the screen freezes. Then I get a dialogue box that says "A Script may be busy", "Shockwave Flash is unresponsive", etc. and I give up. I've written to FF about this issue. BTW, my Adobe Flash is up-to-date and I just installed Shockwave Flash.

A FF update a month or so ago was critically important because of some sort of lapse in security so I have the most recent version of FF. It seems when I install updates, I always have problems after that. In the past, I have reverted to a previous point in history in those situations and the problem has resolved, but since this last FF update was critically important, I don't know if I should try that.

Any thoughts or suggestions? TIA.

Hi Sarina,

I would have some of the same issues with it as you did.

What I ended up doing was resetting it back to default settings. That should remove anything that may be causing any possible compatibility issues. It will save your bookmarks and some other features for you, but you may have to reset others again, since you will be back at the default settings again, if you have customized anything for your use.

If you want to give resetting it a try, the instructions are below:

Click the menu button and then click help .
From the Help menu choose Troubleshooting Information. ...
Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
To continue, click Reset Firefox in the confirmation window that opens.

Mz iMac · ‎07-26-2014

Troubleshooting would depend on your system info.

Are you using a Mac or PC?

Which OS are you using?

FF update nearly every week. So which version are you currently running?

"Never argue with a fool. Onlookers may not be able to tell the difference."

SaRina · ‎04-17-2015

Thanks everyone.

Toppers - If I reset FF to its default setting, doesn't that revert back to a previous version of FF? I heard that this last update was very important because of some security breach so I don't know if it's a problem or not to revert back to a previous version of FF. Thanks for the instructions!

Mz iMac - (*embarrassed*) I should have provided that info. It's a PC and I have Windows 7. I currently have FF version 41.0.1 ("Firefox is up to date).

Does anyone else use Photobucket and if so, in what browser are you able to copy/paste your pics?

hckynutjohn · ‎06-15-2015

@SaRina wrote:
FF has been my "go to" browser for several years. It seems to be the only browser in which I can copy images from my Photobucket, which is important to me. Chrome and IE don't seem to do that.

In the past 2-3 weeks, FF has become "Unresponsive" on too many occasions and the screen freezes. Then I get a dialogue box that says "A Script may be busy", "Shockwave Flash is unresponsive", etc. and I give up. I've written to FF about this issue. BTW, my Adobe Flash is up-to-date and I just installed Shockwave Flash.

A FF update a month or so ago was critically important because of some sort of lapse in security so I have the most recent version of FF. It seems when I install updates, I always have problems after that. In the past, I have reverted to a previous point in history in those situations and the problem has resolved, but since this last FF update was critically important, I don't know if I should try that.

Any thoughts or suggestions? TIA.

If you think the updates are the problem, do a System Restore back to before you installed the updates.

hckynut(john)

hckynut(john)

SaRina · ‎04-17-2015

Hckynutjohn - Again, I read somewhere that this last update was critical because of a security breach/loophole in the previous version (?) I don't understand much about these things but again, if I do a System Restore to a previous version, doesn't that leave me vulnerable where this "security breach" is concerned?

stevieb · ‎03-10-2010

I used it for a while, found it required too many updates and there were periodic glitches (in fairness, as there all with all of them) and ultimately decided not to install it when I was setting up a new computer last year.

In my pantry with my cupcakes...

chickenbutt · ‎03-09-2010

I hope you were able to fix the problem.

I tried this browser twice and quit it twice. Too slow, too many patches (that didn't work anyway) that were supposed to make it work with all the programs with which it didn't work, right out of the box. It just wasn't worth all the hassles for me.

Between IE and Chrome I can accomplish anything I need to, using a browser. However, IE is starting to get kind of weird since MS rolled out their new browser so I wonder if they are over IE and have moved on.

As to Photobucket, the problems are probably with THAT website, not the browsers. I haev been able to copy pics from my account there using IE or Chrome but it's just finding the right place on Photobucket for that option. I use it so infrequently that I always forget where to go and have to figure it all out again each time. That's on me, though.