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New Contributor
Posts: 3
Registered: ‎01-24-2013

E276228 iView 9 Android 8GB Tablet w/ Color Keyboard Keyboard not working

E276228 iView 9 Android 8GB Tablet w/ Color Keyboard the keyboard does not work, I think you need a special adapter if so where do you get one, I order 2 of these and the keyboard is sewn into the case. tablet so far is very nice. just one was a gift for my sister other for my mom so they could say in touch while my mom is recover for blood clots in the lungs. hate to have to send both back and then wait if they get more in stock, just very upset and really do not need any more stress right now and that is why I order from qvc to not have to worry about stuff like this.

Esteemed Contributor
Posts: 5,457
Registered: ‎03-09-2010

Re: E276228 iView 9 Android 8GB Tablet w/ Color Keyboard Keyboard not working

This product is sold out. If these tablets are less than 30 days old return to QVC.

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: E276228 iView 9 Android 8GB Tablet w/ Color Keyboard Keyboard not working

If it has Bluetooth, you have to pair the tablet and keyboard for it to work.

Esteemed Contributor
Posts: 5,457
Registered: ‎03-09-2010

Re: E276228 iView 9 Android 8GB Tablet w/ Color Keyboard Keyboard not working

I found the service manual from this link.

http://www.iviewus.com/default/support/firmwareupgrade.html

New Contributor
Posts: 3
Registered: ‎01-24-2013

Re: E276228 iView 9 Android 8GB Tablet w/ Color Keyboard Keyboard not working

well 1 is going back after unplugging the keyboard the insides came out, basicly broke, other one key board does not work. called the company that made them, they had 2 different build in keyboard cases and they both looked alike and the mixed them up so some will work since they are correct one that is compatible with this tablet others like both of ours will not work,. one keeping for now even though the keyboard is a waste of space. so much for quality control

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: E276228 iView 9 Android 8GB Tablet w/ Color Keyboard Keyboard not working

Why keep a defective device? There are too many good tablets and keyboard cases out there to put up with one that doesn't work right.