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Contributor
Posts: 27
Registered: ‎03-10-2010

Bought Dell 15.3 laptop in May. Making the adjustment from XP to W9, but have a couple of issues I can't seem to find the answers to:

1) For no apparent reason and at no regular time the computer makes a "suffling" sound much like the sound when a CD is edjected.

2) For no apparent reason and at no consistent time the computer shuts down...screen goes to black and I have to turn it back on. When I do, the screen tells me "windows is resuming." I have checked hibernate, sleep setting, etc. but can't seem to find the answer.

Haven't been able to get to Dell techs yet b/c I'm dealing with a vision problem (double vision) and have been in and out of drs, labs and mri centers to find the reason.

Just don't have the patience to deal with overseas help.

thanks to you all.