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06-04-2011 03:26 PM
So Im a first time buyer and decided to get the dell mini 1013 I got it for 399.99 with some software bundle thingy from pc treasures. So here comes the problem lol the computer I got is model 1018 and is missing 90GB of hard drive (recieved a 160gb instead of 250gb as advertised) space and a mic jack. The computer looks the same has the same stuff down to the tee except those two thinigs.
Now this is where I get confused with some people on here that I have read. I call customer service and talk to them and they told me I had 1 of 2 options return it or partial refund. considering it is a netbook and not a desktop or laptop I figured Id take the hit on the hd space and get partial refund which Im happy with considering it is not even qvc fault to begin with. I still yet to recieve the refund only cus its been 2 days since the call lol so I cant say to speed of their refund service. But I can say that I have no complaints against qvc only dell.
So I just thought I would share this with you guys and see if anyone has anything they would like to share as well.
Robert "MillerTyme" Miller
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