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New Contributor
Toolisbetter
Posts: 3
Registered: ‎01-15-2019

DELL PC SHIPPING PROCESS??

‎01-15-2019 03:02 PM

i ordered an alienware pc 5 days ago and it still says “processing” im wondering why it takes so long to take it to ship? My Edd is the 21st but it hasnt even shipped yet? From what i understand dell builds the pc overseas. But if anyone has ordered them in the past can you tell me your experience?
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meallen616
Posts: 18,873
Registered: ‎01-10-2013

Re: DELL PC SHIPPING PROCESS??

‎01-15-2019 03:40 PM

@Toolisbetter,

http://www.clipartsuggest.com/images/636/welcome-to-our-group-vGoHor-clipart.png

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KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: DELL PC SHIPPING PROCESS??

‎01-15-2019 04:08 PM

@Toolisbetter

 

I would recommend that you email QVCSocialTeam@ QVC.com, so that the moderators here on the forums will see it.

 

Another option is to post this in the 'Customer Care' forum, which they closely monitor.

 

They're great at solving/explaining QVC's procedures and resolving CS issues and they're happy to help!

You never know how strong you are until being strong is the only choice you have.
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Scooby Doo
Posts: 2,829
Registered: ‎03-14-2010

Re: DELL PC SHIPPING PROCESS??

‎01-15-2019 06:35 PM

When I've ordered directly from Dell, the shipping and arrival dates were spot on.

It did take about 2 1/2 weeks.

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Esteemed Contributor
Nuttmeg
Posts: 5,422
Registered: ‎03-09-2010

Re: DELL PC SHIPPING PROCESS??

‎01-16-2019 11:17 AM

I buy  computers direct from Dell.Prices are better and delivery times can be faster. It can depend on availability of components used to build a system.

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