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10-09-2018 02:05 PM - edited 10-09-2018 02:16 PM
We did a pre order on a 15 inch HP touch screen computer on October 3rd. We saw the computer on tv several times on Saturday. It sold out on Saturday. Now they tell us oops, they messed up the order from the company and ours is back ordered. Chatted with them and that was a joke. She said if we do not get it in 3 weeks, they will cancel the order. She ended with thanks for using QVC, have a nice day. We have ordered many items from them. But if that is how we get treated, we will not be back.
10-09-2018 02:13 PM
You can find a better deal at Staples. I would see what they have than you can cancel your order. You won't have to wait. If you have any problems you can take it back instead of paying to ship it back. Q generally sells computers with older specs.
10-09-2018 02:18 PM
Wish I could. No Staples around here
10-09-2018 02:35 PM
You can order on line at Staples and even the HP online store.
10-09-2018 02:52 PM
Second post, but I'm thinking you read this BB a lot. Many here have said numerous times, "Buy computers from the manufacturer, or where you can get your hands on it"!
hn
10-09-2018 03:33 PM
Check out the ones on display in Walmart.
10-09-2018 04:05 PM
PLUS - if you have a problem with it you only have 30 days to return it to QVC.
10-10-2018 02:49 PM
I bought my new HP All-In-One Computer with Windows 10 from a Walmart store.
I could have ordered the same model on line but i wanted to see it myself first.,,to check it out.
10-11-2018 06:16 AM
Where's the "rip off"? Have they charged your credit card? Have they told you that your order cannot be cancelled now? Have they refused to cancel your order now? Have they refused to give you a refund?
People throw around the term "rip off" with abandon. You're making a serious accusation with nothing to back it up. That can get you in a whole lot of troubled.
You can wait or, I presume, you can cancel the order now. Ask for a credit on your charge account when you do. If you don't like the way they do businessl, vote with your feet and go elsewhere. You have the ability to do that.
10-11-2018 06:24 AM
I replaced my 9 year old HP with a new one purchased from Amazon.
15" with 12 GB RAM and 2 TB all for $512.
A way better deal. And, Amazon offers monthly payments interest free.
I would never buy a computer from QVC
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